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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,911-1,920 of 34,236 reviews
Feb 25, 2022
BRUCE BURTTRAM
5 out of 5 stars review

GREAT VALUE

I recently took delivery of a WGEN9500DF and am completely pleased with it. The advertisements praising its abilities are accurate and the ease of operation is very simple. The unit powers my 2300 sq. ft. house with ease while being very fuel efficient and queit. I have already recommended the unit to my neighbors and friends.

Review from westinghouse.com
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Apr 2, 2021
Ms. KLB
5 out of 5 stars review

Easy Enough for a Woman to Put Together and use

This actually has understandable instructions for ltd. assembly and for starting and usage. Very "woman" friendly. I live in a mountainous area that loses power for week at a time in winter sometimes so this generator with a Generlink allows me to power the whole house rather than to be confined to fire heat and candles because it has large wattage to handle the job. PLUS it has a little remote control to start the unit with from the house. What a plus. I am SO happy. Oh, and a handle to moving this 300 lb unit is a snap whether you are big and strong or not!

Review from westinghouse.com
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Feb 19, 2022
FRVA
5 out of 5 stars review

Does what it’s expected to do

Bought after several power outages for back up Haven’t had to use it in an actual outage yet, but have tested it and seems to easily handle everything needed to comfortably get thru an outage, with the exception of Air Conditioning Unit. Have found cold recoil start difficult.

Review from westinghouse.com
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Oct 1, 2021
Viking1951
5 out of 5 stars review

Satisfaction

I just had my house wired up with a power transfer switch and it easily powered my entire house. As per my electricians recommendation I should use either the AC, Electric Stove or Electric Dryer but not all three at the same time (1 of 3) and I will have no problems. It was using 40 of the 80 AMPs available. Both of us were impressed.

Review from westinghouse.com
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Feb 4, 2023
Joe938
4 out of 5 stars review

Seems solid so far, a couple issues

Shipping was painless. Dropped off at my door. Only negatives were that the frame was scratched on the bottom from the cardboard coming apart and the generator getting dragged across the floor somewhere. Also, one of the holes that the wheel axle threads through had a small metal stub that made it impossible to slide the axle through. It took a bit of filing, but I removed it and it's fine. Generator seems good, not great, quality so far. Started right up and runs fine. Happy with my purchase.

Review from westinghouse.com
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Nov 12, 2020
KLR59
5 out of 5 stars review

Excellent backup power... just in case

I bought the 9500DF to provide a backup source of power for our home....just in case. Have run it several time to test the dual fuel features and am happily impressed. Love the remote start feature. Knowing it’s a Westinghouse product from a US company with a stellar reputation, I can rest easy and check of one more major emergency preparedness to-do from the checklist.

Review from westinghouse.com
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Jun 22, 2023
Geoff M
5 out of 5 stars review

Great, cost-effective solution to Freeze Blackouts

Bought this 1 week ago, based on the recommendation from a friend. We're both in Texas and looking ahead to future winter blackouts, we needed alternative, cost-effective solutions, to the Generac's on the market. This product addresses that need!

Review from westinghouse.com
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Dec 8, 2024
Snake06
5 out of 5 stars review

Key fob start is great!

I bought this generator two months before Hurricane Helene to use on my farm with a welder away from a power source. I never dreamed that a hurricane would hit this far inland in SC and have so much damage as a result of the winds. I didn’t even know how to start it when we needed it immediately after power was knocked out. It performed flawlessly for 10 days straight! I’m so happy with my purchase and I think you will be too. I’ve only used it with propane cylinders and I think that I will not use gasoline in it unless I have no other options.

Review from westinghouse.com
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Jul 16, 2024
Snodgrass1975
1 out of 5 stars review

Don't trust your life or your family to this item

I bought this item Saturday July 6th 2024. I got it and did a break in period on Sunday. Hurricane Beryl came in on on Monday July 8th. The generator worked just fine for the first 4 hours. Then I heard a shift in the sound of the generator and I lost the power to the 2 fans and refrigerator I had running off of it. The generator still runs, it doesn't give any electrical power though. It will occasionally com back and let some power through for 5 or 10 minutes. When it loses power the LED screen goes black and it trips the GFCI outlets. I have tried to get support from the website. I have heard nothing from them in over a week.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Feb 18, 2023
Damps44
5 out of 5 stars review

Power Up

I received my generator in excellent condition and found it very easy to assemble. It was even easier to start it up, as it fired on first try. I ran a test run hooking the generator unto my house electrical system and "bingo", the generator powered the whole house (less the A/C). It is especially exciting knowing I can run the generator on either propane or gasoline. The electric start makes things so easy. I'm comforted knowing that I have back up power in case of emergency.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277