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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.4K ratings34.4K reviews
  1. 5 stars86% (29.6K)
  2. 4 stars12% (4,148)
  3. 3 stars1% (338)
  4. 2 stars0% (99)
  5. 1 star1% (199)

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Showing 171-180 of 34,405 reviews
Jan 21, 2026
Reviewer name: Rob94
5 out of 5 stars
5 out of 5 stars review

Great Futures

So far it's been Working Great for what I've used it for. Main use is for temporary Power during Storms, Ive tested it and runs all the essential Equipment inside my Home until Power is restored. It's pretty quite for the Design and love the Remote Start Future.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 21, 2025
Reviewer name: Seminole
5 out of 5 stars
5 out of 5 stars review

Dual Fuel Generator

Luckily we didn't need to use this new Dual Fuel Generator this Hurricane Season, how ever last year we only had a gas generator, and we were without power for 5 days and was not able to find gas by the end of the time frame. Now that we have this new generator we can have gas and propane ready every year incase we need it.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 6, 2025
Reviewer name: pat25
5 out of 5 stars
5 out of 5 stars review

Well built generator, great value

I just purchased this generator for back up power in an emergency. It was easy to assemble, and started right up on the first try. It was great that it came with tools, oil and charger. I can keep the charger on it so I know it is always ready for use, and the remote start is is a great feature.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 16, 2026
Reviewer name: Boomer47
5 out of 5 stars
5 out of 5 stars review

Great features.

I needed a new generator for electrical outages...old one was unreliable and hard to start. Did a lot of comparison shopping and decided to buy a Westinghouse WGen9500DFc. I am so happy I did!! It has every feature I want and does everything I need. It's easy to start, easy to move around and has enough power/outlets for electric outages...plus the dual fuel feature is a bonus. As far as I'm concerned, this generator is the perfect generator for me.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 24, 2025
Reviewer name: BetBoop
4 out of 5 stars
4 out of 5 stars review

Starts Great!

I just purchased this generator as an emergency power supply, so I haven't actual used it yet. The set-up instructions are nice and clear. The generator started on the first try using either the start/stop button or the remote. This is a great plus for me since I don't always have the strength to use a pull cord start. The only issues I have are the weight at over 200 lbs. (but I knew this when I made the purchase) and that the instructions mention an "ECO" switch that allows the generator to run longer on a tank of gas and to run more quietly. I see no "ECO" switch anywhere on the generator.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 9, 2025
Reviewer name: Okan
5 out of 5 stars
5 out of 5 stars review

The best decision I ever made

As a retired electrician with 30 years of experience, I did a lot of research on this generator and others before purchasing it for my home. I also installed generators for some people in the past, and based on those experiences, I decided to go with this brand. In a 1,200–2,000 sq ft house, I can easily run the heating system (furnace), two refrigerators, about 30 lights, and both the washer and dishwasher without any issues. Greetings from Albany, New York!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 26, 2026
Reviewer name: TMac25
5 out of 5 stars
5 out of 5 stars review

Excellent!

I bought this unit after getting by on a smaller generator during Helene. Wired up a transfer switch and added a natural gas connection. After this ice storm we went through in January 2026, this unit performed flawless for the 17 hour power outage we went through. I highly recommend this unit.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 28, 2026
Reviewer name: Caleb Stankard
5 out of 5 stars
5 out of 5 stars review

Great generator

Bought this when the ice storm started in Tennessee on 1/25/26 and lost power for days and I brought this thing home, started it up and it was a champ. Powered my fridge multiple heaters, WiFi, tv's and never flinched. I couldn't have asked for anything better. Awesome!!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 29, 2026
Reviewer name: Dag1124
1 out of 5 stars
1 out of 5 stars review

Not recommended

I bought this generator a little over a year ago. I initially set it up, ran it and all was good. I even pulled it out of my garage and ran it every so often. When a predicted snow/ice storm came out, I pulled the generator out and put it where I'd be using it if power went out. Only problem, every time I started it, the CO light would flash and off it went. This was in an open area. I have tried several times in differing spots with no luck. It has never really been used, just started periodically. I'm so disappointed. Please advise on how this can be fixed.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hi, We’re very sorry to hear about this experience, we understand how frustrating this must be for you. Our customer support team can help troubleshoot this and determine the best path forward to get your unit operating properly. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can assist you further and work toward a resolution. Thanks,

Oct 29, 2025
Reviewer name: Cyuntha'sLad
4 out of 5 stars
4 out of 5 stars review

High expectaions but not Used yet!

I purchased this based on reviews from qualified testers who then rank and evaluate products. One friend who is well versed in small engines also recommended it as one he would purchase. Having propane is a plus so gas doesn't gum up the system between uses.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277