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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 171-180 of 34,235 reviews
Dec 30, 2025
Suepf
5 out of 5 stars review

Works great

I haven't had a chance to use it for my house yet, but I'm ready when the power goes out! I love that I have the choice of three different fuel options!

Review from westinghouse.com
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Oct 27, 2025
Fiveyankees
4 out of 5 stars review

Great deal

Just got my product so haven't had a chance to use it yet but seems very reliable and ready to power anything I have. Powerful machine for a great price

Review from westinghouse.com
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Dec 5, 2025
battista
5 out of 5 stars review

I received today 12/5/2025 looks good.

I purchased WGen9500c because I wanted protection against losing power. That happened last year three times for various length of times. Hoping we do not have to empty our freezers and refrigerators and take all perishables to my daughters home.

Review from westinghouse.com
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Dec 26, 2025
CamperGreg
5 out of 5 stars review

Excellent features and versatility

We decided to be full time RV'ers and I bought this generator because it has the wattage and 50 amp plug in to run my entire camper during a power outage.

Review from westinghouse.com
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Oct 12, 2025
ER187
5 out of 5 stars review

Good Generator for camping

I bought this generator a couple months ago to take camping. It is much quieter than our last one and has a lot of convenient features for camping such as the remote start and dual fuel.

Review from westinghouse.com
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Jul 13, 2025
Unhappy Customer # 2
1 out of 5 stars review

Generator does not start

Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Jul 29, 2025
WestinghouseSaveurrep
2 out of 5 stars review

Broken after a month

I bought this a month ago and it is already leaking oil badly... I try to buy the same brand generators for my company, but after this experience, I may be looking for a new brand.... the only thing that may save Westinghouse's reputation with me is how they handle the warranty on this thing. fingers crossed they help me out.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, We're sorry to hear about the oil leak and completely understand your frustration. This isn’t the experience we want for our customers. Please reach out to our support team at westinghousevip@wpowereq.com with your case number, so we can help resolve this quickly. We appreciate your loyalty and hope to make this right. Thanks, Sydney, Westinghouse

Sep 5, 2025
Will13
5 out of 5 stars review

Very Happy with Purchase

I purchased this unit towards the end of Hurricane season 2024. I open the crate yesterday, September 3,2025, and start assembly of the unit. Everything went well and the unit start on the first try. I'm very happy with this purchase, my only hope is that I'm not required to use it. However, I have every confidence it will supply my needs.

Review from westinghouse.com
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May 27, 2025
Markx15
5 out of 5 stars review

Zero problems with setup and start

Just purchased the generator 12 days ago. Was recommended by a master electrician. Setup and testing of the unit was a breeze. Instructions are clear and complete. The new load center for my home will be complete in a week. Looking forward to seeing how the entire setup will work.

Review from westinghouse.com
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Jul 9, 2025
Greyman
5 out of 5 stars review

Great Generator

I bought this in November, 2024, and I didn’t have to use it until this July. I bought it to replace a 20 year old smaller one that no longer met my needs. I have to say that this is a great product! It powered everything in my house except the AC which I didn’t try. It’s also a little quieter than my older one. This is definitely a good buy!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277