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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,581-1,590 of 34,235 reviews
Jul 9, 2023
Tomcpcu
5 out of 5 stars review

Generator is not a week old yet but all is great!

The limited assembly was easy with the clear instructions. Completed assembly, added oil and gas, connected the battery and used the one button electric start, it started first attempt. It is easy to move around and I’m looking forward to further use!

Review from westinghouse.com
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Mar 27, 2021
PoweredUpNC
5 out of 5 stars review

Works great!

I love the dual fuel aspect of this generator, and it runs quieter on propane. Nice to not worry about old gas gunking it up after sitting, and more convenient to have an extra propane tank in the garage than gasoline, but nice to know that in a pinch (or Armageddon!) I’ve got fuel options. Started right up, parts and instructions were all there and as advertised. Definitely feeling more comfortable now that we can handle power outages, especially since we use well water and no electricity means no water! Very happy with the purchase so far..

Review from westinghouse.com
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Feb 24, 2021
Bill384
5 out of 5 stars review

Great generator for backup power

We purchased this generator when our power went out in the recent power failures in Texas. Our power was out for 25 hours and the temps. where in the single digits. I connected our furnace and several lights as well as running an extension cord to my neighbor so he could run his furnace as well. It handled everything with no problems! It had power to spare. What a great lifesaver! Thank you Westinghouse!

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Aug 3, 2024
jbxb
5 out of 5 stars review

Great purchase - highly recommend!!!

I purchased 2 different brand generators prior to this one, they both had issues and had to be returned. So pleased with this Westinghouse generator!! Instruction manual was very complete and made it so easy to set up. Started on the first try! Love the remote key fob and the battery maintainer - unexpected bonus!!! Wouldn't hesitate to recommend!!!

Review from westinghouse.com
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Mar 18, 2019
Jeremy
5 out of 5 stars review

Love it already!

I just assembled it and got it going for the first time. I’m a big fan of the convenience of the remote start. The generator fired right up after putting it together and so far am very pleased with it. I’m moving my family off grid in a few and am already quite confident this generator will give us all the power that we need. Also, extremely easy to assemble, even for how heavy these generators can be.

Review from westinghouse.com
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Jan 11, 2022
threadcutter308
4 out of 5 stars review

Pretty Darned Good, couple of minor details....

Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however; 1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it. 2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing. 3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout. 4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve. Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit. Other than the relatively small details above, I give it a 4.8 out of 5 Stars.

Review from westinghouse.com
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Mar 27, 2021
Jimbo1
5 out of 5 stars review

Started right up - both fuels

I bought following our hard February freeze in Texas. My 4000 watt gen served us we'll, but gave us the insight to go larger. After much review of available sizes, features and brands, bought the 12500 watt Westinghouse generator. After it arrived, I had it running on both propane and gasoline in about 20 minutes. It is a high quality product with the features (12,500 w, dual fuel, electric start, remote start) that I want for that next coming disaster on Gaveston Island. Highly recommended.

Review from westinghouse.com
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Jul 5, 2023
AnCSimmons
5 out of 5 stars review

Great features and easy to use!

I bought this just a few weeks ago in preparation of hurricane season. There are so many features on it and I love the fact that you can change it from gas to propane as well. We can use this for camping and for hurricane season now. Love the remote start as well! Definitely recommend if you are looking for purchasing a new generator.

Review from westinghouse.com
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Oct 11, 2020
Momof4boys
5 out of 5 stars review

Great Dual Fuel Generator!!

I love the flexibility of having a dual fuel generator. I have always had good experiences with my westinghouse products so I knew I wanted this brand. It works really well. I already have the fuel only one and it was great! I knew that I wanted to have the propane option. Propane is easier for me to store so it works well to be able to use it for my generator! It is heavy but the wheels really help to move it. It is easy to turn on and switch between fuels. Hopefully I don't need to use this generator too often but I am sure grateful I have it if I need too!!

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Jul 11, 2023
Wall_ee17
5 out of 5 stars review

Simplistic, And Powerful

Recently purchased the Wgen9500DF and was amazed as to how simplistic its operating method is with respect to the power capabilities it produces. Very well made, and very heavy. Power will not be an issue when the storms come through. Alot of machine for your money.

Review from westinghouse.com
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