1 unboxed the unit which was packed very well. Assembly was easy, gassed it up oil was added. I removed the spark plug and pulled the manual cord just toget things inside moving and lubed. Reinstalled spark plug, turned on fuel, set choke, moved switch to run. hit start button but the battery (which had cables attached at the factory) was not charged enough to turn unit over. 2 pulls on the manual cord and it fired right up. Very happy so far.

Been looking for a powerful generator that didn't break the bank and this one fit the bill. Ordered on Thursday and was delivered on Monday. Put it together, filled with oil and gas, and it fired up on the first start. Soooo happy. Cant wait for the power to go out...lol

I chose this generator after looking for something that would run my house AC unit as my community was affected by a tornado and we lost power. I was not disappointed at all with its performance and am confident that it will work just as well for me in the future.

Had to wait about 3 months since they seem to have been delayed by the Coronovirus pandemic, but I'm glad I did. Living here in Florida with hurricane season around the corner, I was anxious to receive this dual fuel generator. While waiting had electrician install 50a transfer switch, and our gas company came out to add "T" off LP line into our home that already existed. Tried it this morning and it started right away off LP. Haven't put a load on it yet. It is big and heavy, and the hardest part was putting feet an wheels on it. I managed to do by myself by propping the casing up on a couple of bricks. The push start is sweet. No more yanking and pulling on a crankcase. Hope it stands up as advertised.

We received this generator right in time for the hurricane that hit Houston on July 8th. We were without power for 7 days but this generator was good. We had 2 window units connected as well as a fan, and our mobile device charging. Would recommend as it also is compatible with gasoline, propane, and natural gas to run.

We invested in the WGen9500 because we live in a little log cabin in the big woods at the actual end of the power line. After coping with regular outages and dealing with the disadvantages of lesser generators, the 9500 is stout enough to power our whole house. All my long life I've appreciated the quality behind the Westinghouse brand from heavy WWII surplus to the solid products on which we now depend for comfort, convenience, and safety. Cheers!

It was worth the several week wait for delivery due to California outages, fires and such. The quality is the best we have seen for this style gen. (We have many generators) It came with oil, funnel, battery and charger/maintainer! Full featured and user friendly. Packed well. The customer service has been excellent all the way. Operates as expected.

Very easy to assemble with clear and precise instructions on assembly as well as operational, safety and maintenance care. Love the fact that you have so many options to fuel power. Purchased this to replace 2 smaller generators and am very happy so far!

The generator packs a lot of power for a relatively small piece of equipment. It stores in the corner of the garage. While putting the generator together, we ran into a slight snag, so we called Customer Service, which was amazingly helpful, kind and actually enjoyable to work with. The part we did not find in the bag (the key) was tied to the ignition in order to better protect it from loss during shipment and assembly. During the call, Adam offered several other tips to help get the most from the product. We hope we don't have to use it, but we feel more prepared this year going into hurricane season in Florida.

When we lived in PA we always had a generator due to unpredictable storms. Since moving to Houston, TX, we knew we needed one with the unpredictable weather, here. After the lastest "El derecho" we have been running it for a few days so far. We've turned it off to follow the maintenance schedule and it's been a beast! We are charging neighbors' devices and I'm even able to do laundry while running the A/C. We are so grateful for this machine!