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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,271-1,280 of 34,235 reviews
Jun 27, 2022
SusanF
5 out of 5 stars review

Great midsize generator

This has been a great mid size generator. The noise level is a bit loud but I live out in the country and everyone around has a generator so the noise is no better or worse than others around here. It was easy to put together and while heavy, has good sturdy wheels so it can be moved without much trouble. So far I have not had to use it for long term but with hurricane season coming on, I am now ready for it.

Review from westinghouse.com
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Mar 17, 2021
Hootie081067
5 out of 5 stars review

Exactly what a woman needs

Just purchased this generator after the winter storms hit Texas. Being from NC we have bad winter and summer storms. I am a nurse that takes care of a medically fragile patient and we must depend on many medical devices such as his low air loss mattress and hospital bed, oxygen concentrator, and suction machine to just name a few. I must have the most reliable power source in the event of an emergency. I did much research and spoke with several other mechanically inclined "men" to see where I should put my money. The most important feature to me was that I could operate it by myself. I liked the keyfob best of all. I can click it out the window and not have to leave my patient's side. I liked the dual fuel option, especially being able to switch from one source to the other without turning it off. I liked that it has an automatic low oil shutoff. I liked that it has a metal gas tank, not plastic like my old generator that I can't operate by myself. I like that it can be hooked up to the house and run the whole house and I don't have to run drop cords everywhere. The hard tires are great, no need to worry about getting a flat. I'm a 5'0" tall female and had no trouble moving it around in the garage. After the quick assembly and adding the oil was the moment of truth. I pointed the keyfob and pushed, it fried up on the first touch. It ran surprisingly quiet, just another bonus. I don't want to lose power but now I can rest assured that I can manage this generator by myself. I will be ready and will post again after I am able to use it more.

Review from westinghouse.com
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Mar 3, 2021
flyawaybandit
4 out of 5 stars review

Lot of Great Features at a responsible price

Well packaged and started up fast and ran good. Only issue right out of the box is a faulty wire plug for the electric start. The black wire will not stay in the plug, it vibrates out when running. . No big deal breaker and a cheap warranty fix for them. I need to call customer service and see how good the service is right of the bat.

Review from westinghouse.com
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Jul 22, 2022
Shamrock1987
5 out of 5 stars review

Easy to Start and Packed with Features

This thing is a beast. It starts easily and powers just about everything in a 1400 sq ft home. The instruction manual and maintenance schedule are both very informative and easy to read. Money well spent for a peace of mind in hurricane season in Florida!

Review from westinghouse.com
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Oct 21, 2019
GVWs
5 out of 5 stars review

Works Great, It does the job as expected

I bought this a couple weeks ago and have not had a chance to use it. We are serviced by PG&E and have experianced multi day power shut downs. We are expecting another shut down this week, now I am prepared. I purchased this unit because of several recomdations from friends and relitives, one my son that is a supervisor for a utility company in Oregon.

Review from westinghouse.com
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Mar 13, 2022
Mbarefootn
5 out of 5 stars review

So happy with purchase

Bought for upcoming hurricane season but couldn’t get electrician to install transfer box. All organized now. Tested generator and blown away by all of the features. Installing wheels and feet a breeze. Automatic start works with easy button push. Feeling ready in case of power outage

Review from westinghouse.com
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Oct 11, 2024
MechanicCole
5 out of 5 stars review

A Perfect Whole-Home Power Solution!

I bought this product recently. I had been eyeing it for quite some time as we did have a generator from a large hardware store. That generator was only capable of supplying up to 30 amps of power, whereas this generator carried the 50amp plug. With this generator, a 50 amp cable, breaker/receptacle, I am able to power my whole house up. I was truly impressed that this generator came with EVERYTHING. Wheel kit, oil, funnel, spark plug tool, battery for the starter, remote start, and a LPG hose. They also included the owner manual, service interval guide, and a parts replacement list. You can tell Westinghouse really cares to put out an exceptional product. While nobody wants to necessarily HAVE to use a generator, I am happy to know that in the event of an outage in my area, I'm going to be one of the lucky few who can get back to "normal" within minutes, all thanks to this Westinghouse generator.

Review from westinghouse.com
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Jan 14, 2023
Icy Pond
5 out of 5 stars review

generator

Easy to understand the controls. The manual is coated so the paper does not fall apart. I like the carrying handle very safe. The Generator was well packaged for shipping. I love the dual fuel feature. I have a 500lbs propane tank with a quick disconnect fitting installed. Just plug in and start-no mess of spilled gas.

Review from westinghouse.com
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Sep 16, 2019
SoggyDollars
4 out of 5 stars review

Reviewing without operating the equipment

I just took this out of the box and put it together. I am giving it 4 stars without even running it one time. I did notice the included oil does not fill the oil reserve past the low indicator. I purchased such a large generator to hook up to a transfer switch and believe the dual fuel option is a necessity in Florida. I am in the process of reading through the manual to ensure longevity of the generator which seems easy enough to maintain. I am a bit leery of switching between propane and gas as I have read several reviews that included this issue. I am also interested in how the remote start will function. This may be a lemon so take my review as you wish.

Review from westinghouse.com
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Apr 9, 2021
DHuz
4 out of 5 stars review

Wonderful product!

The only reason I rated this with 4 stars was because the frame was bent when I received the generator. I had injured my back, so I was unable to open the product for a little over a month, when I did there was no recourse to remedy the situation due to the time that had elapsed. Overall, I am happy with the product.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277