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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,171-1,180 of 34,235 reviews
Jun 16, 2023
Nick8888
3 out of 5 stars review

Portable generator

This generator is perfect to power my house with the exception of the central AC but it’s great for what I need. I am having an issue with it starting up with gas so I will contact the warranty services, if they can get me one that works with dual fuel like it should this would be a 5 star for me. It works great with propane!

Review from westinghouse.com
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reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Jul 31, 2019
Riviera63
5 out of 5 stars review

Just What We Needed

We ordered this to replace our generator that quit working. It was easy to assemble. This generator has great features and is big enough to run everything we need in a power outage. Even though it is a large generator it is easy to maneuver around.The electric start is a nice feature and it fired the generator right up. Quiet for its size. Have used smaller generators that are much louder. Very happy with this purchase.

Review from westinghouse.com
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Jan 7, 2023
CK2023
4 out of 5 stars review

Great Wattage Size and Features At Great Price

First Impressions of the unit are positive. The wattage size and features at the price point are very competitive in the market. Setup and initial start-up was a breeze and straight forward. Initially started up on propane and with electric start, and started first time turning over. Checked voltage and ran a saw with no issues. I have given it 4 stars as i wish the wheels were a little heavier duty with rims and tires instead of plastic with bearings. Also wish the battery tender cable was 2 or 3 times longer (only about 5 ft), but a bonus they even include this as other units I was looking at didn't. The charger also shows a green light if not connect to anything, so if it stops working internally or at generator circuity, you'll never know! I thought the remote start was a little gimmicky, but to be honest, its nice to not have to be right next to the unit to start it!

Review from westinghouse.com
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Jan 6, 2025
Bah 78
5 out of 5 stars review

Great generator with many features

Bought this generator in 11/7/21 and has been in the box until now. Had ice storm and lost power on 1/5/25. Pulled it out of the box installed tires and stands, put oil in and battery was still charged even. Started on propane and worked like a champ and has very helpful features.

Review from westinghouse.com
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Oct 18, 2021
Rural livin
5 out of 5 stars review

Great value in a nice package

I recently purchased the WG9500DF for a limited whole house pickup. I did a little figuring and a lot of research on several different brands including some at the local big box stores/hardware stores. I am a buy once cry once kind of person so I only wanted to do this once. So here we go. Easy to assemble right out of the box very simple with minimal loose components to be added. Wheels, front pads(4 bolts) and add oil/fuel. Battery is plug and play. Reading through the manual I followed the break in process for the whole 5 hours using a 1500w smoker on high and a compressor with a prescribed leak(barely cracked the tank drain) along with a fan and 500w halogen light. That way between the thermostat on the smoker and the prescribed leak on the compressor I got varying loads on both legs of the generator for the whole 5 hours at random times. Everything worked flawlessly. Let the generator cool for about 2 hours, checked all fluid levels. Hooked up to the manual transfer switch and began the test. At one time had my 1/3hp well pump, water heater, 3 1500w oil heaters, normal amount of lights on in the house. Lights in 2 outbuildings. 400w hps area light running and it chugged along perfectly. Turned the water off and turned the oven on while the water heater was still working and never got above 40 amps on one leg. 37 on the other. Wood heat so that is not a problem. Seems well built. Good features. Best bang for the buck as far as I am concerned. Disclaimer: this is not a quiet unit if that is an issue. If electric heat I would step up to the 12.5kw generator of the same make and line. Also be sure to pay attention to the potential drop if you’re going to run propane. You won’t have the same out out as gasoline. And dont forget the fuel stabilizer if this is going to sit in storage a majority of the time. Hope this long winded review helps…

Review from westinghouse.com
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Jan 27, 2022
Wheelman
4 out of 5 stars review

Impressed with features.

Bought this generator about 2 weeks ago and it was very simple to attach the wheels and support brackets. I filled the engine with the oil that was supplied with the generator and added gas to the tank. The push button and key fob work very well but the engine would not start, I tried to contact Westinghouse service but gave up after being on hold for 1.5 hours. The next day I tried to start it again and it started on the 3rd try. Hopefully, it will continue to start reliably.

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Dec 9, 2021
RJT!
5 out of 5 stars review

good ratings and good features

I bought this to up grade to propane fuel. I used it for the first time the other night during a power outage. It fired right up and worked as expected. I am very happy with this as it powers my whole house when hooked to my automatic transfer switch. I love the remote key fob and used it to shut it down when power was restored. I didn't even have to go outside! Love it!

Review from westinghouse.com
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Dec 12, 2021
GeoHew1954
5 out of 5 stars review

Portable & Powerful

I purchased this dual fuel generator to take to my girlfriend's and sister's during power failures. It is powerful but light and movable so I can transport it in my pickup truck as needed. The duel fuel provides flexibility depending on what is available.

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May 30, 2021
1stpersam
5 out of 5 stars review

Easy to Use

This generator is the premium package. I really like some of the additional features on this generator. For example, the battery disconnect will prevent parasitic drain of the battery for long storage. I love the fact that it has an automatic choke (or not one at all, I'm not sure but one less thing to worry about). Dual fuel, easy to start, has the pull crank just in case, and enough power for all my needs. I prefer the solid tires as well, my old generator had air tires that went flat after a couple of months. It also comes with a charger to recharge the battery. Remote start...this thing does it all.

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Jul 11, 2024
TimKR
5 out of 5 stars review

Everything and More!!!

I reviewed generators on consumer reports and this one was rated at the top of the class. I'm extremely happy with the Westinghouse generator 9500DF. Key fob start is great to have. Was really easy to assemble and get it running. I have only used propane so far but I have two 5 gal cans of non ethanol gas ready if needed. This is a solidly built generator. I look forward to many years of peace of Mind.

Review from westinghouse.com
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