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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,121-1,130 of 34,235 reviews
Nov 23, 2021
Barny
5 out of 5 stars review

Just received-

Works just as described-Added oil, connected to my propoane tank and started right up. Took me almost longer to break down the box it came in than it did to get the generator ready to fire up- Just breaking it in, but so far, love this thing- Remote start is awesome!

Review from westinghouse.com
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Jan 22, 2022
Jltoddjr
5 out of 5 stars review

Easy set up

Nice that the generator came with the tool to assemble and a spark plug wrench.. Easy to add the feet and the wheels. After adding oil and connecting battery, just added fuel/turn on fuel valve, flipped the switch, pressed the start. Started on 3rd attempt (needed to prime). And first attempt thereafter. Liked it that the key fob for wireless starting was already paired and operational.

Review from westinghouse.com
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Jun 13, 2020
RussF
5 out of 5 stars review

Welcome to the new age of Generators!

Simply Amazing! Right out of the box, got it oiled and gassed up an with the press of a button you hear this beast ROAR (quietly). Great exhaust system for decent idle sound, folding handle is great and the run flat tires are a huge plus for this 240lb machine rolling around in a heavy duty steel frame. My neighbor just ordered his and my other neighbor is soon to order. Definitely the talk of the street! This item will not disappoint. Thank you Westinghouse!

Review from westinghouse.com
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Nov 1, 2021
Dlstotz
4 out of 5 stars review

So far, so good, I think.

I just finished the break in period all on propane. Latter part of period I put a 1500 watt space heater on it and seemed to operate fine just as the heater would on house current. During shipment the bottle of oil must have leaked. Fortunately, the baggie that the bottle was in contained most of the leaked oil minimizing the mess. The metal handle stop pin up by the hinge fell out while I was doing the assembly. I put it back in place and tapped it back in with a hammer. No problem. I will test on gasoline and more of a load after I change the oil to full synthetic blend 10w-30w.

Review from westinghouse.com
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Nov 7, 2023
Lisab32
5 out of 5 stars review

Great Buy!

We FINALLY caved in and bought a generator. After extensive research and asking friends we decided on the Westinghouse WGen9500. I mean, it’s Westinghouse, been in this business forever. This generator is also number one in the top 10 Generators. We have only used it twice bc of power outages. We moved into a house that is already wired up to support plugging it in and running it. We have run everything in this house and not one time has it tripped. This thing is a Godsend. With the way things are going it’s extremely important to have something that will give you the electricity to live your daily life. My mother who lives a few houses away is diabetic and I’m glad she can come here during an emergency and have a cool place to store her medication.

Review from westinghouse.com
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Nov 1, 2023
Bob-One
3 out of 5 stars review

Nice features

Bought original generator almost 11 months ago based on features and reviews. Frame was damaged as received, smashed into the gas tank - so never started it. Westinghouse replaced unit which was much appreciated, just received it - will supply more data after unit is utilized.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your purchase! We are deeply sorry to hear about the damage your unit received during shipping and understand how frustrating this situation must be. Please feel free to contact us if you have any other questions or concerns at support@wpowereq.com or 1-855-944-3571. We are happy to help. We look forward to your updated feedback once you have the opportunity to fully experience your Westinghouse generator. Thanks, Sydney, Westinghouse

Feb 20, 2021
rchrisjames
5 out of 5 stars review

Great Generator!

I bought this generator for backup power when the local power grid goes down, which it frequently does during bad weather. So glad I did! It basically powers our whole house! Everything from the well pump to the fridge, even the hot water heater! I love the 6.6 gallon tank, it means I can fill it before bed and sleep knowing it will still be running in the morning. The remote start is also nice in cold weather, I can start it from the window and it will be already warmed up and ready by the time I go out to hook it up. I would definitely recommend this generator.

Review from westinghouse.com
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Sep 7, 2021
builderdad
5 out of 5 stars review

Superb Product

Just purchased the WGen9500 and wow. It is a beast of a machine and runs beautifully. For a larger generator it is pretty quite. The remote start is a great feature. More standing in the rain to start the genny. Overall I am extremely impressed with the quality.

Review from westinghouse.com
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Oct 25, 2024
Lonster
5 out of 5 stars review

Beast of a Generator

The generate came via a lift truck. It weighs over 250 pounds. Love the fact that it has wheels and stand plus padded handle from moving it around. Love the auto start and remote start. Plus I have propane tanks in the event, I run out of fuel. Super value power for our home.

Review from westinghouse.com
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Nov 28, 2021
Luishg89
5 out of 5 stars review

FANTASTIC GENERATOR FOR THE PRICE

Exceeds my expectations - great quality ... Generator arrived in perfect condition and it was well packaged in it's container with no damage.I am very pleased with this WGen9500DF and highly recommend it. Best wishes! After Austin, TX experienced a freeze in February that left my house without power for two full days, I did some quick research and when demand eased a bit, I bought the WGen9500DF. Very pleased that it runs my central A/C (3 tons) and everything else in my house. I’ve seen a couple of reviews with complaints about starting issues, etc. Mine started the very first time, and has started easily every time. I’d guess I’ve fired it up a dozen times, maybe more. Fantastic! Even my electricians were impressed with the features and performance of this generator. It powered my 3.5 ton central A/C and a few other nominal circuits. However, the A/C is not my primary intent, as that was only to see if it could…and it did. I have a portable A/C & heater that I will plug if needed, rather than using central A/C

Review from westinghouse.com
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