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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (335)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 1,091-1,100 of 34,312 reviews
Jun 17, 2024
Reviewer name: Gary4820
5 out of 5 stars
5 out of 5 stars review

Easy to set up and get started

I bought this unit to tie in directly with my natural gas line. Upon opening the box, it was set up in 30 minutes and ready to test within the hour. I bought this for Hurricane Season in Louisiana and am hopeful if having to use it, it will be for a short period of time. Hooking up to Natural Gas will be a great alternative versus storing regular gasoline.

Review from westinghouse.com
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Apr 17, 2022
Reviewer name: PSVall
5 out of 5 stars
5 out of 5 stars review

Powerful and easy to use

Easy to operate and delivers stable power. The 9500DF has the good power that we need. It took very little effort to assemble and has nice maneuverability and portability. The price is worth the product. I think we will have lot of good use with this generator.

Review from westinghouse.com
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Jan 22, 2023
Reviewer name: Cudjoe Coop
5 out of 5 stars
5 out of 5 stars review

Happy, Happy, Happy.

Bought this back in November after living through the aftermath of Hurricane Ian. We had to live off a Generator for 5 weeks. The generator we had was not quite strong enough to run the entire house, this will do the job. Also, I love the remote start.

Review from westinghouse.com
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Oct 12, 2022
Reviewer name: Thundercat Man
5 out of 5 stars
5 out of 5 stars review

Dual fuel, remote start, easy to assemble.

I just bought the WGen9500DF generator because the power goes out alot at my house and I believe this should work to supply my house with the power I need. It was easy to assemble and it started easy with a propane hookup. I have not started it yet with the gas but hope it works as good as the propane, time will tell.

Review from westinghouse.com
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Dec 10, 2019
Reviewer name: Power Outage User
5 out of 5 stars
5 out of 5 stars review

Works fine so far

I bought this a month ago. Used it once when we experienced the power outage. It is powerful enough for my needs. I like the indicator showing Voltage, Frequency and Time used. Looking forward to get warning about needed preventive maintenance at preset hours, seems to be very clever cost/damage saving feature. I also like automatic choke very much, as it was always dicey to explain to my wife how to operate the old generator with manual choke. Not sure what the gas consumption would be with light load vs. full load, there is no description of this in manual (my old Generac was able to switch to low output). It does not have any oil filter, which I think is a serious omission for such large 13.5HP engine, it would certainly prolong engine life. I wish it had come with the advertised remote control. Needless to say that Westinghouse promised to send me one, since it was missing in original shipment.

Review from westinghouse.com
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Oct 20, 2024
Reviewer name: SmittyC7
5 out of 5 stars
5 out of 5 stars review

Excellent purchase!

I'm impressed for several reasons, it is well designed for usability, it powered my freezers, fridge, lamps, wifi and an a/c unit during power outages caused by Helene. It starts like a champ, and runs on both gas and propane. I've mounted it on a heavy duty cart instead of the wheel package and can pull it with ease all over the farm.

Review from westinghouse.com
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Aug 13, 2020
Reviewer name: Bob P.
5 out of 5 stars
5 out of 5 stars review

Great Features, fair price.

Purchased as backup power at my Florida home. Simple assembly. Started instantly with included battery. Ran smooth under no load. True test will be when I lose power but I am confident I will have no problems powering the bulk of my home, less the central A/C.

Review from westinghouse.com
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Mar 5, 2025
Reviewer name: tosid
5 out of 5 stars
5 out of 5 stars review

recommend to just about anyone

over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they always loose air, even if its stored off the ground, and if you have the generator over time the tires end up with dry rot. this generator isnt any harder to push/pull than my other generator with pneumatic tires(had to go thru snow and uneven frozen ground). there are some minor issues which I havent liked. the on off switch has a plastic cover over it - i find it alot more difficult to flip the switch on and off because of the plastic cover. when turning the unit on there is an yellow light that comes on - a yellow light on all my other tools means - caution - something isnt right or ready - why not a green light. my generator is usually stored in a shed with no power to charge the battery - is it a 12 volt - can it be charged from a car - from a battery power pack - no mention in the manual about anything. the manuals - its kinda lacking at times. mine states thats there is a ECO mode switch - but there isnt one(manual is specific to my model only) and lastly my pet peeve - there isnt any dedicated way to drain the gas from the gas tank. i may loose power 10-12 times a year or a may not need my generator for 1.5-2 years. so i have to always drain out the gas and its a pain the way it is set up. lastly things just arent explained well in the manual - like this has a circuit breaker on it - but never explains what its for or when to use it - my last generator didnt have one - do i use it for everything? my generator is wired directly into my electric box – which has all circuit breakers so why do i need it - do i only use it for 120v electric cords? then we have the bonded neutral - which they tell you absolutely nothing about other than contact your electrician - i contacted 2 - the one that worked on my electrical connections and i contacted another - and neither knew anything about it. most of these are just part of a quick learning process - but could be better explained and in no way should it keep you from purchasing the unit. also i bought this because of the lower harmonic distortion that this generator has over other generators. over all this generator is a beast and am looking forward to many years of use

Review from westinghouse.com
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Mar 3, 2024
Reviewer name: Cat6363
5 out of 5 stars
5 out of 5 stars review

Westinghouse 9500/12500 Watt Tri-Fuel Generator

We purchased this generator to power our home in the event of a power outage. We are running it on propane because it is clean and won’t gum up the carburetor (which it may never do). We hooked up the propane and followed all of the start up directions and it fired right up. We had an interlock put it to transfer our power from the main to the generator. Everything worked perfectly. The electrician said it would run most everything including the hot water heater because we have natural gas. It rolls around easily on its wheels. It’s also not as loud as I would have thought. I’m very impressed with this generator and would highly recommend it.

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Aug 23, 2023
Reviewer name: Yes Sir
5 out of 5 stars
5 out of 5 stars review

Long Term Use

Bought in March of 2020. Has never felled to start. Used during last snowmageddon in Texas. Was a life saver. Crank it up about every 3 months, check fluids and treat fuel. Would buy bigger if I do it again. NOTE: Fuel selector needs to be straight up on Gas or it will not run. Live and Learn! Great Machine. Battery needs to be replaced after 3 years.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277