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Customer reviews for Kidde Smart Water Leak & Freeze Detector, Battery Powered for
Kidde Smart Water Leak & Freeze Detector, Battery Powered
4 out of 5 stars
stars
70 ratings70 reviews
  1. 5 stars51% (36)
  2. 4 stars24% (17)
  3. 3 stars10% (7)
  4. 2 stars6% (4)
  5. 1 star9% (6)

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Showing 41-50 of 70 reviews
Jun 14, 2022
oost15
4 out of 5 stars
4 out of 5 stars review

Easy to Set Up

[This review was collected as part of a promotion.] The Water Leak + Freeze Detector was easy to set-up and connect to my home network; although I'm not sure why it needed my location to set it up. Also, the detector does beep/chirp when first setting it up, which caught me off guard. Overall, the detector is small, compact and easy to place/hide. Fortunately, I haven't had to actually use the detector so I'm not sure how quickly it will actually detect water, but it does provide the temperature so that's easy to monitor.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. You can test the alarm on the back by taking something metal like a screwdriver and shorting the two contacts on the back. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Jun 6, 2022
Josh373927749
4 out of 5 stars
4 out of 5 stars review

Seems to work fine

[This review was collected as part of a promotion.] Whoever owned my house before me did a night rough job installing the water heater and I was leaving for vacation. Seeing as how I don’t trust their handy work, I bought this thing to help monitor it. So far it seems to work as advertised. I can check the temperature in that area as well as receive alerts if it does flood in there. The peace of mind has been worth the buy.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

May 22, 2022
rockit_29
5 out of 5 stars
5 out of 5 stars review

Every home needs one

[This review was collected as part of a promotion.] Perfect little monitor for water leaks or freezes. Love that you can use the app in case anything happens while you are away so you can alert a house sitter or neighbor. Battery operated so you can rely on it even if there is a power outage.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

Jun 9, 2022
Jimmy2Elbows
4 out of 5 stars
4 out of 5 stars review

Works as it says

[This review was collected as part of a promotion.] This product is really cool. I didn't realize that this device existed. It does help to have this especially if you live in colder areas or where there may be more rain. I would recommend this to anyone.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Thank you! We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you

Jun 17, 2023
Julie S
3 out of 5 stars
3 out of 5 stars review

LIMITED RANGE

I had to return the product. Exactly the co Celt I was looking for but I would have liked to have been able to set the range for the the freeze detection to whatever I wanted (not limited to 3°C) I would have preferred a notification at 10°C to show a drop in temperature yet still time to do something about it if I had a furnace failure. Found a different product that allows any set temperature (both high and low) to alert me.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
Jun 7, 2022
Horderlynj
5 out of 5 stars
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Great new product from kiddie- a brand we trust. We put this under our water heater for ehe ability to detect leaks in the garage. I can’t attest to the durability or effectiveness. Like a smoke alarms this definitely gives us piece of mind.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

May 17, 2024
The Datanator
3 out of 5 stars
3 out of 5 stars review

Decent but one HUGE flaw.

I'm rating this product 4-stars under the assumption the devices will work if presented with proper conditions. That being said, there are flaws with this product from an end-user experience standpoint. There are two scenarios I've had to find workarounds for that should NOT be difficult to deal with. I purchased these detectors to alert to unwanted water. I really don't have any interest in temperature alarms. I placed the device next to the HVAC drip pan in my attic. With so many homes having HVAC equipment in attics, I'm shocked Kidde hasn't made an accommodation for the flaw I'm about to describe. This winter, we had temperatures drop to the single-digits. A somewhat rare occurrence in Georgia, but it happened. The freeze alarm went off as designed. I have no water lines in my attic. Nothing. Nada. I do NOT want a freeze alarm going off. It wakes people up, and creates unnecessary aggravation. SO... I opened the app to discover I can only "HUSH" the freeze alarm. 15 minutes later, the alarm sounds again... HUSH the alarm again, 15 minutes later, it alarms again. Over and over and over...... When temperatures drop AT NIGHT, the attic temps drop as well. And, there goes the freeze alarm. Over and over and over.... There is NO method to HUSH permanently. There is NO method to tell this thing to ignore temperature alarms. There is NO method to HUSH this thing even for 24 hours so I only have to HUSH it once a day. The ONLY way I was able to solve this nonsense was to climb into the attic and bring the device into the house so it would not alarm. So guess what? Now it is May and the Air Conditioning is running. Guess where my device is? Still inside the house because I haven't gotten around to climbing back up to the attic to put in in place again. You see the problem, Kidde? Think of your users when you are designing these things. This would be a simple firmware and software update to the device and app. A secondary - and very MINOR flaw I'm confident was driven by the finance folks in product development... the "GP" batteries are junk. I feel as if they are a risk of leaking battery goo in these devices. If you decide to buy these sensor devices, use quality batteries and save the "GP" junk batteries for the kids' toys.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
May 26, 2022
jldu32
5 out of 5 stars
5 out of 5 stars review

Great for peace of mind!

[This review was collected as part of a promotion.] The Kidde water leak/freeze detection is a real improvement over the basic leak detectors. It will warn you wherever you are through your phone. Use this for as many detectors/properties you might want to monitor (user guide says 20 per network). Set up was. A quick test demonstrated it works well with a message notification on my phone, detailing device name and location.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Jun 6, 2022
Gennaro
4 out of 5 stars
4 out of 5 stars review

Easy Usage!

[This review was collected as part of a promotion.] I bought this product about a month ago and am so happy I did! I wanted something to keep around the house to check for leaks in my house hold pipes. I noticed some water in the bottom of my bathroom cabinet and wasn't sure if it was just moisture from the bathroom or a potential leak in the pipe. I used the Kidde detector to check and there was a small leak in the pipe that seemed to have just started. I was so happy with the ease of use and performance, as well as the quality of the product. I know moving forward I will being using this product during winter months since my pipes tend to freeze, as well as using for any potential water leaks.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

May 21, 2022
Clos077
4 out of 5 stars
4 out of 5 stars review

Great detector for peace of mind!

[This review was collected as part of a promotion.] This detector will be great for future peace of mind. When I needed to turn on my AC again going into this spring the drainage tube clogged and unfortunately the bobber did not turn it off. That meant that it flooded and caused damage to my floor and 2nd floor ceiling under it. Now with this detector I’ll know if it ever happens again and can shut it off! The detector itself works great, I tested it a couple times and it’s able to detect water very well. The app is also nice and easy to use. The only issue I had was connecting it to wifi took multiple tries and much longer than it should have with connectivity issues. Besides registration this would be 5 stars!!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.