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Customer reviews for Kidde Smart Water Leak & Freeze Detector, Battery Powered for
Kidde Smart Water Leak & Freeze Detector, Battery Powered

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Showing 31-40 of 70 reviews
May 23, 2022
Mike375
3 out of 5 stars review

Works... once you manage to set it up

[This review was collected as part of a promotion.] The Kidde Water Leak + Freeze Detector is a smart device that can alert you to water leaks and freezing pipes. About the size of a hockey puck, it can be placed under sinks, toilets, or near pipes to monitor for water leaks or freezing pipes. When it detects a leak or a hazardous temperature for a pipe, it beeps once every three seconds and sends you a notification through Kidde's mobile app so you can take appropriate action such as calling 911 or another emergency number which you can specify within the mobile app. I had trouble connecting the device to my Wifi network. Kidde gives you the option to scan a QR code on the device and connect through that, but after following all the prompts, the app searched for device before stopping with a message saying no device found. After trying again and again, resetting the device by removing and reinserting batteries, I finally managed to add this device manually using Bluetooth and selecting the detector through a list of available Bluetooth devices. Once I managed to add the device to my Wi-Fi network, I found the app very intuitive and informative. After testing it by shorting two metal contacts on the back of the device (by placing to metal objects on them), it sent me a notification through the app. All in all, this is a good device to have around the house, but Wi-Fi connectivity could definitely be improved.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you.

Jun 16, 2022
Thalia
5 out of 5 stars review

Super easy to use!

[This review was collected as part of a promotion.] This device is great- very easy to set up and connect to the app. While we have it placed in the basement where any water would collect from the furnace pipes/water heater, its size makes it appropriuate to place in nooks/crannies where you may be worried about small leaks. Definitely recommend, esp. if you have furnaces/water heaters in basements that can only be accessed from outside and hence you are never down there unless there is an issue. Having this alert the minute there is an issue gives us peace of mind - a few years ago (before we had this) we had a piper burst over the summer down there which flooded the entire basement and we only caught it because we happened to go down there to put something away. This device will ensure a leak or burst pipe never gets to that point again.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Thank you! Reach out to us at 1-800-880-6788 if there ever any issues or questions we can help you with or anything we can do for you.

Jun 9, 2022
Jimmy2Elbows
4 out of 5 stars review

Works as it says

[This review was collected as part of a promotion.] This product is really cool. I didn't realize that this device existed. It does help to have this especially if you live in colder areas or where there may be more rain. I would recommend this to anyone.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Thank you! We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you

Jun 7, 2022
Horderlynj
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Great new product from kiddie- a brand we trust. We put this under our water heater for ehe ability to detect leaks in the garage. I can’t attest to the durability or effectiveness. Like a smoke alarms this definitely gives us piece of mind.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

May 25, 2022
Dhhatfield
5 out of 5 stars review

Really helpful

[This review was collected as part of a promotion.] So far I'm really glade i got this. The app monitoring is very helpful. I added my wife to it so she can receive any alerts as well. Easy to use and set up. Tells you the temp so you know if you need to worry about chances of freezing pipes or not. I put it in a spot with known leak and it did its job letting me know there was a leak.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Jun 6, 2022
Josh373927749
4 out of 5 stars review

Seems to work fine

[This review was collected as part of a promotion.] Whoever owned my house before me did a night rough job installing the water heater and I was leaving for vacation. Seeing as how I don’t trust their handy work, I bought this thing to help monitor it. So far it seems to work as advertised. I can check the temperature in that area as well as receive alerts if it does flood in there. The peace of mind has been worth the buy.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Aug 9, 2022
Garrett
5 out of 5 stars review

Just in time

[This review was collected as part of a promotion.] Just moved into a new house that does get cold in the winter, so I know we will be protected when winter freeze arrives. Installed this detector in the laundry room as we just had a leak from the washer as the hoses were not connected correctly. This unit worked great at alerting us before any major damage was done. I would recommend having one of these in your home. Saved us lots of costly repairs.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. I'm glad our product was there when you needed it. We appreciate the praise! Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

May 26, 2022
jldu32
5 out of 5 stars review

Great for peace of mind!

[This review was collected as part of a promotion.] The Kidde water leak/freeze detection is a real improvement over the basic leak detectors. It will warn you wherever you are through your phone. Use this for as many detectors/properties you might want to monitor (user guide says 20 per network). Set up was. A quick test demonstrated it works well with a message notification on my phone, detailing device name and location.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Feb 27, 2025
FrustratedinPA
1 out of 5 stars review

Can't Remove Battery Cover

Can't get the battery cover off to even start using it. Had to use a fork to get the screws out because they kept sinking back in. Then there's to tab to remove the battery cover. A very thin crack, can't get anything into it. Tried pressing all over, nothing. I'll have to return 2 of them.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Team

Hi there, thank you for taking the time to share your feedback with us. Please give us a call 1-800-880-6788 or email Kidde.Social.Care@carrier.com, and we'll be happy to take a closer look into this.

Jun 16, 2022
AuntJess
4 out of 5 stars review

Seems to work like it should - it's okay

[This review was collected as part of a promotion.] Overall this Kidde water leak and freeze detector is good. Luckily I haven't had a leak or freeze, so I can really speak to its accuracy at detection for those types of things. If you want to use the cool features that go with this, you have to use their app. It'd be nice if they had an open API so it could be compatible with other apps.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Reach out to us at 1-800-880-6788 if there ever any issues or questions we can help you with or anything we can do for you.