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Customer reviews for Kidde Smart Water Leak & Freeze Detector, Battery Powered for
Kidde Smart Water Leak & Freeze Detector, Battery Powered
4 out of 5 stars
stars
71 ratings71 reviews
  1. 5 stars51% (36)
  2. 4 stars24% (17)
  3. 3 stars11% (8)
  4. 2 stars6% (4)
  5. 1 star8% (6)

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Showing 31-40 of 71 reviews
May 26, 2022
Reviewer name: jldu32
5 out of 5 stars
5 out of 5 stars review

Great for peace of mind!

[This review was collected as part of a promotion.] The Kidde water leak/freeze detection is a real improvement over the basic leak detectors. It will warn you wherever you are through your phone. Use this for as many detectors/properties you might want to monitor (user guide says 20 per network). Set up was. A quick test demonstrated it works well with a message notification on my phone, detailing device name and location.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Jun 15, 2022
Reviewer name: Thomptin94
4 out of 5 stars
4 out of 5 stars review

Easy to set

[This review was collected as part of a promotion.] This product I found very easy to set up. It is compact enough to fit anywhere and the alert system is at the perfect pitch to be able to hear. Performance so far from what I have seen is acceptable.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you.

Jun 17, 2023
Reviewer name: Julie S
3 out of 5 stars
3 out of 5 stars review

LIMITED RANGE

I had to return the product. Exactly the co Celt I was looking for but I would have liked to have been able to set the range for the the freeze detection to whatever I wanted (not limited to 3°C) I would have preferred a notification at 10°C to show a drop in temperature yet still time to do something about it if I had a furnace failure. Found a different product that allows any set temperature (both high and low) to alert me.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
May 23, 2022
Reviewer name: Hello Texas
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The Kidde water leak/freeze detection is a real improvement over the basic leak detectors. It will warn you wherever you are in the world through your phone. This for as many detectors/properties you might want to monitor (user guide says 20 per network) Setting it up was really simple (requires 2.4G wifi only). A quick test demonstrated it works well, for leaking and freezing, message poping up on my phone, detailing device name and location. I have seen other devices types (as CO detectors) in same product line, that I will be happily adding in my home.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Jun 9, 2022
Reviewer name: Jimmy2Elbows
4 out of 5 stars
4 out of 5 stars review

Works as it says

[This review was collected as part of a promotion.] This product is really cool. I didn't realize that this device existed. It does help to have this especially if you live in colder areas or where there may be more rain. I would recommend this to anyone.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Thank you! We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you

May 22, 2022
Reviewer name: rockit_29
5 out of 5 stars
5 out of 5 stars review

Every home needs one

[This review was collected as part of a promotion.] Perfect little monitor for water leaks or freezes. Love that you can use the app in case anything happens while you are away so you can alert a house sitter or neighbor. Battery operated so you can rely on it even if there is a power outage.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

May 27, 2022
Reviewer name: JS25
5 out of 5 stars
5 out of 5 stars review

Small compact and easy to use

[This review was collected as part of a promotion.] I got this detector for my laundry room / Boiler Room. In the past I had frozen pipes and needed to get it under control. This small easy-to-use compact device gave me the ability to put it there and let me know when temperatures dropped to put on a portable heater if necessary. I am very happy with the remote access and alert that come to my phone. I would strongly recommend this four areas that have internet and not easy access to allow you to control the temperature as well if there is any leaks. I am very happy with this product and will recommend it to my family.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

May 25, 2022
Reviewer name: Dhhatfield
5 out of 5 stars
5 out of 5 stars review

Really helpful

[This review was collected as part of a promotion.] So far I'm really glade i got this. The app monitoring is very helpful. I added my wife to it so she can receive any alerts as well. Easy to use and set up. Tells you the temp so you know if you need to worry about chances of freezing pipes or not. I put it in a spot with known leak and it did its job letting me know there was a leak.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Feb 19, 2025
Reviewer name: Kidde Owner
3 out of 5 stars
3 out of 5 stars review

Almost a Great Product

The freeze alerts are not ideal for the southern states, where many water heaters are installed in the attic. The software needs to have an option to separate / control alert types. We were woken unnecessarily at 3am when the latest cold front arrived.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Team

Thank you for taking the time to share your thoughts. Your feedback means a great deal to us and will help us to continuously improve our Water Leak Detector products and service. If you need any assistance, please do not hesitate to give us a call at 1-800-880-6788 or email Kidde.Social.Care@carrier.com.

Jun 14, 2022
Reviewer name: Rosedog
4 out of 5 stars
4 out of 5 stars review

Ease of mind

[This review was collected as part of a promotion.] My rental had a water problem and I got this to make sure there isn’t any leaks or if there are any leaks I would know ASAP. Pretty straight forward. download app, create profile, choose which product you purchased, scan QR code, put in battery, wait for it to sync. You NEED WI-FI for this to work. Pros: can use other products smoke detectors ect on one app & Battery comes with Cons: need WIFI to setup. Need tools to open back.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. We hope our product earns a 5 star rating from you with its quality and reliability. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.