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Customer reviews for Kidde Smart Water Leak & Freeze Detector, Battery Powered for
Kidde Smart Water Leak & Freeze Detector, Battery Powered

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May 22, 2022
Lizzy J
5 out of 5 stars review

Set it and forget it!

[This review was collected as part of a promotion.] Wonderful to have the peace of mind this simple device brings to us in our basement! We bought an extra battery backup for our sum pump that we ended up returning after we found this device. It keeps us informed of the basement temperature, the presence of water and if there is a freeze risk! Side note….this is so easy to get setup!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise! Call us at 1-800-880-6788 if there are ever any issues or questions.

May 31, 2022
Jennsweetheart
5 out of 5 stars review

Water leak and Freeze Detector works Great !

[This review was collected as part of a promotion.] I received this Smart detection water leak and freeze detector from Kidde and Try it Sampling Free or Complimentary in exchange for my honest Review and Absolutely Gave this must have a 5 star Rating because of The amazing 2 in 1 Smart Alarm with app feature but Also because IT REALLY WORKS AND DETECTS WATER LEAKS AND FREEZE DETECTION FOR PIPES AND MORE !! BLOWN AWAY BY THIS ONE !! YOU GOTTA HAVE THIS BATTERY OPPERATED DEVICE IN YOUR HOME ! HIGHLY RECOMMENDED!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

May 23, 2022
Hello Texas
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The Kidde water leak/freeze detection is a real improvement over the basic leak detectors. It will warn you wherever you are in the world through your phone. This for as many detectors/properties you might want to monitor (user guide says 20 per network) Setting it up was really simple (requires 2.4G wifi only). A quick test demonstrated it works well, for leaking and freezing, message poping up on my phone, detailing device name and location. I have seen other devices types (as CO detectors) in same product line, that I will be happily adding in my home.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Jun 15, 2022
Thomptin94
4 out of 5 stars review

Easy to set

[This review was collected as part of a promotion.] This product I found very easy to set up. It is compact enough to fit anywhere and the alert system is at the perfect pitch to be able to hear. Performance so far from what I have seen is acceptable.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you.

May 21, 2022
Clos077
4 out of 5 stars review

Great detector for peace of mind!

[This review was collected as part of a promotion.] This detector will be great for future peace of mind. When I needed to turn on my AC again going into this spring the drainage tube clogged and unfortunately the bobber did not turn it off. That meant that it flooded and caused damage to my floor and 2nd floor ceiling under it. Now with this detector I’ll know if it ever happens again and can shut it off! The detector itself works great, I tested it a couple times and it’s able to detect water very well. The app is also nice and easy to use. The only issue I had was connecting it to wifi took multiple tries and much longer than it should have with connectivity issues. Besides registration this would be 5 stars!!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

May 22, 2022
rockit_29
5 out of 5 stars review

Every home needs one

[This review was collected as part of a promotion.] Perfect little monitor for water leaks or freezes. Love that you can use the app in case anything happens while you are away so you can alert a house sitter or neighbor. Battery operated so you can rely on it even if there is a power outage.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank your for your praise. Call us at 1-800-880-6788 if there are ever any issues or questions.

May 25, 2022
Anna94
5 out of 5 stars review

Fits in the palm of my hand

[This review was collected as part of a promotion.] This alarm is really tiny enough to fit in the palm of my hand. easy to place where you want it under the water heater or under a sink and with the app downloaded you get alerts when there is a leak or detect freeze. pretty convenient and easy to use.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Oct 6, 2025
David
5 out of 5 stars review

Verified Purchase

I bought this from previous experience with this product. Works as advertised.

Review from walmart.com
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Expert

Hi there, thank you for your thoughtful review! We appreciate your feedback and will use it to continue improving our products and services!

Dec 15, 2024
Tom
2 out of 5 stars review

Verified Purchase

Problems with the Kidde app

There are problems with changing the email address in the app. Once you try to change it the app gets stuck on the "Add Property" screen and will not go past this point. A message appears stating "Something went wrong, please try again". I contacted Kidde support but the issue has not been resolved. In order to use the app I had to shut off wifi then turn it back on, then log in using the old email address.

Review from walmart.com
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Expert

Hello. We are having issues reproducing this issue. Please call us at 1-877-542-5471 while on location with your alarm and your phone.. If the person who is helping you isn't finding the answer, please ask for another.

Mar 19, 2024
NJSHOPACHOLIC
4 out of 5 stars review

Verified Purchase

Functional

I like that I can check the status on my phone. I have two and the only thing that needs to change is the interface on the app. If you have more then one u have to go clicking to see the other device and if u didn’t know any better u might think it’s not hooked up

Review from walmart.com
Helpful?1JH0HNCO70PM13931574088