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Customer reviews for Kidde Smart Water Leak & Freeze Detector, Battery Powered for
Kidde Smart Water Leak & Freeze Detector, Battery Powered
4 out of 5 stars
stars
70 ratings70 reviews
  1. 5 stars51% (36)
  2. 4 stars24% (17)
  3. 3 stars10% (7)
  4. 2 stars6% (4)
  5. 1 star9% (6)

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Showing 11-20 of 70 reviews
May 23, 2022
Mike375
3 out of 5 stars
3 out of 5 stars review

Works... once you manage to set it up

[This review was collected as part of a promotion.] The Kidde Water Leak + Freeze Detector is a smart device that can alert you to water leaks and freezing pipes. About the size of a hockey puck, it can be placed under sinks, toilets, or near pipes to monitor for water leaks or freezing pipes. When it detects a leak or a hazardous temperature for a pipe, it beeps once every three seconds and sends you a notification through Kidde's mobile app so you can take appropriate action such as calling 911 or another emergency number which you can specify within the mobile app. I had trouble connecting the device to my Wifi network. Kidde gives you the option to scan a QR code on the device and connect through that, but after following all the prompts, the app searched for device before stopping with a message saying no device found. After trying again and again, resetting the device by removing and reinserting batteries, I finally managed to add this device manually using Bluetooth and selecting the detector through a list of available Bluetooth devices. Once I managed to add the device to my Wi-Fi network, I found the app very intuitive and informative. After testing it by shorting two metal contacts on the back of the device (by placing to metal objects on them), it sent me a notification through the app. All in all, this is a good device to have around the house, but Wi-Fi connectivity could definitely be improved.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you.

Jun 6, 2022
Josh373927749
4 out of 5 stars
4 out of 5 stars review

Seems to work fine

[This review was collected as part of a promotion.] Whoever owned my house before me did a night rough job installing the water heater and I was leaving for vacation. Seeing as how I don’t trust their handy work, I bought this thing to help monitor it. So far it seems to work as advertised. I can check the temperature in that area as well as receive alerts if it does flood in there. The peace of mind has been worth the buy.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.

Jun 15, 2022
Kql273
4 out of 5 stars
4 out of 5 stars review

Simple setup

[This review was collected as part of a promotion.] I live in New England, so winters can get brutal. I have a toilet in the house that tends to freeze, so this Kidde leak and freeze detector is the perfect little device that will warn me before I get a frozen pipe. The 2 things you'll need for the setup is your phone and a phillips screwdriver to remove the battery cover. It would have been nice if it came with the screwdriver. The detector is quite small and can fit in small areas. The design is quite sleek, so it's not an eyesore even if it's visible wherever you place it.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Jan 1, 2025
Water saver
4 out of 5 stars
4 out of 5 stars review

Works well and I trust it!!

I like the device and I get the floor temperature also but the app is lacking, I want a report a few times a day it seems to communicate only once every 24 hours when normal, I would like more adjustments and latitude. Please improve the app and less advertisements!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
Jan 23, 2025
Dani
1 out of 5 stars
1 out of 5 stars review

Can’t remotely control

Once it gets below 39° it won’t tell me what the temperature is. It goes into alarm repeatedly and cannot be silenced permanently remotely so now it’s making noise and bothering my neighbors because I can’t get to that house right away. .KiddeEngineers didn’t think this one through

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
Apr 26, 2023
confuzion
3 out of 5 stars
3 out of 5 stars review

good if you can get it to connect to the app....

i bought this for the app alarm and no matter what i did i could not get the device to connect to my wifi for hours. i continuously kept trying and it could not find the device even though it was right next to my phone and wifi. finally after it connected i tested it on a plate of water and worked instantly. but now i have a fear of the app not working. it does have a backup of working without the app still if the app fails which is good. it is a good product, would be 5 stars if the app connected easier. not sure if its just me or a common issue.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. The unit only stays in pairing mode for 15 minutes after being powered up, after which the wireless settings have to be reset to put it back into pairing mode for another 15 minutes. Could that be what happened? If you have issues again, please call us at 1-877-542-5471 while onsite and with the alarm

May 31, 2022
caela89
5 out of 5 stars
5 out of 5 stars review

easy to install

[This review was collected as part of a promotion.] Very easy to install. works kinda like a fire detector. we live in the south so water is a bigger threat than freeze. it will be put to the test with this upcoming hurricane season. Hopefully it works like it should.

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with

Mar 21, 2025
DES57
3 out of 5 stars
3 out of 5 stars review

App is TERRIBLE!

Device is excellent at detecting minute moisture across the two metal contacts, sounding built in chirp alarm, and sending a notification to my iPhone. However, the app is a piece of crap. Can’t see the WiFi network nor update it. There’s no reset button inside battery compartment nor on outside. Removing batteries does not seem to reset it. Model # 60WLDR-W

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
Sep 17, 2022
Marie1990
5 out of 5 stars
5 out of 5 stars review

Great to have

[This review was collected as part of a promotion.] This has been a great addition to our house the first year after we bought the house the first winter our pipes froze we had no idea till it was too late having this this year around was awesome not only were we able to insulate the pipes but it let us know when they were beginning to freeze

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. We appreciate the praise. Call us at 1-800-880-6788 if there are ever any issues or questions we can help you with or anything we can do for you.

May 31, 2022
Jennsweetheart
5 out of 5 stars
5 out of 5 stars review

Water leak and Freeze Detector works Great !

[This review was collected as part of a promotion.] I received this Smart detection water leak and freeze detector from Kidde and Try it Sampling Free or Complimentary in exchange for my honest Review and Absolutely Gave this must have a 5 star Rating because of The amazing 2 in 1 Smart Alarm with app feature but Also because IT REALLY WORKS AND DETECTS WATER LEAKS AND FREEZE DETECTION FOR PIPES AND MORE !! BLOWN AWAY BY THIS ONE !! YOU GOTTA HAVE THIS BATTERY OPPERATED DEVICE IN YOUR HOME ! HIGHLY RECOMMENDED!

Review from Kidde
Helpful?1JH0HNCO70PM13931574088
reply from Kidde Product Support

Hello. Thank you for your review. Let us know at 1-800-880-6788 if there are questions or issues we can hep you with.