[This review was collected as part of a promotion.] This would be a perfect dryer if the preset drying options actually dried my clothes completely. This may be a problem with the machine’s drying sensor. For example, if you choose the drying option for towels, your towels are only dry a third of the way. Start the towel cycle again and it shuts off only after a few minutes because it’s sensing the towels are already dry - when clearly they’re not. A way around this is using the timed dry option. That’s okay when you’re drying on high heat but not low or no heat, though. So if you’re attracted by the preset drying options that will actually get your clothes dry, look for another dryer.

[This review was collected as part of a promotion.] This dyer isn’t amazing. It works wonderfully. In the two weeks it has been here I have been watching the SmartThings app and it is incredible for not using a lot of power. It is sleek stylish and beautiful. It is very quiet. We are very pleased we chose this dryer. The only bad thing in this experience so far was the so called professional delivery. It was done by another company.

[This review was collected as part of a promotion.] I had Samsung washers over 10 years. My previous one was coming close to 10 so had to change. I was still pleased with her bit heating element was going out too frequently and got tired of it. Otherwise, it was still functional. This new AI model looks very modern, but doesn’t dry as thoroughly as previous model. I used to dry in about 40 min. Now to get the same results, I have to run a full cycle for one full hour. The lint basket needs to be cleaned out before every cycle (has an alarm you need to clear). It kind of annoying if you ran something super light that you know you don’t need to but you have to go though the steps. It also had a strange noise as some parts are rubbing against each other when I got it. I thought I had to call the tech, but it got better. Not to mention that the original order came defective as a known issue. Samsung readily replaced it, but I never thought Samsung would damage its name with this level of service. I think all defective or potentially defective items should be inspect I’ve before went to the customer.

Very disappointed. I've had this unit for almost two years, and it's never dried properly. It takes multiple cycles to dry a standard size load of laundry, and you can just forget about a bed spread. I splurged for the highest end set of washer and dryer thinking it would perform better and it has just been a pain in the neck.

[This review was collected as part of a promotion.] I was skeptical of how easy to use this unit would be without the multitude of dials and buttons on a typical dryer but I found that the smart dial and selector not only provides just as many options as the standard dryer configuration but provides more. With the number of added settings that can be added through the options menu, the ease of configuration with the SmartThings app, and the AI sense feeding it data from the washing machine, it has made the laundry simpler. This device has made laundry much simpler and faster. This has also one of the best lint traps I have come across. Much cleaner and hygenic that I've seen on a typical dryer.

Day 1 - contacted customer service because dryer never completely dries clothes. Followed their suggestions and troubleshooting steps. Very annoying to have to manually turn off eco mode for every cycle. Several months later, I still have not had a full cycle complete without having to run a manual time cycle to completely dry my clothes. Like the dryer sensor doesn’t detect damp clothes. Love the size and the matching washer is great.

[This review was collected as part of a promotion.] We recently received our new Samsung bespoke washer and dryer(WF53BB8700ATUS ). Their simple and clean looks can be deceiving because they are packed with so many features including integrated Wi-Fi and smart things smart home compatibility. WASHER: We immediately put them to the test with a full of dirty clothes and have to say they cleaned much better even using the basic setting then our older top loading washer. They’re quiet with low vibration and we’re comparing them to another set of Samsung we have from about four years ago, which are great but these take it to a new level. At first, you don’t see anything but a large dial control but as soon as it turns on the whole panel has the buttons hidden behind it the flat face and you can make any selection you can imagine. If I had one thing to change it would be the fact that I’m 6 foot two and when you’re standing close to the washer and dryer in a small room you have to bend down to see the controls, not a problem for my 5 foot tall wife however. of course I can get around all that by using the app to make my selections and then all I have to do is push the start button on the unit itself.

[This review was collected as part of a promotion.] Great dryer- it does a tremendous job on every mode ive tried. Many usable options. And the hookup to smart things makes it really easy to check in on a laundry load or restart the machine or customize settings and see data on my usage. The bespoke look is perfect for my new house and matches my bespoke fridge as well.

The lint trap is a terrible design. It is very difficult to clean even using a vacuum cleaner. Have to use a software brush followed by washing the screen. Shouldn't have to do this every time you want to use the dryer. Should be able to just wipe and go...

[This review was collected as part of a promotion.] I really like the large capacity of our new Samsung washer. It allows me to wash more clothes in a shorter amount of time. It seems to be more efficient and use less detergent, too, which is nice. Other nice features are the options for specific fabrics (gentle, bedding, towels, etc) and that you get a notification on your phone when the cycle is finished. Our washer is in our basement so this is handy. No major drawbacks. Sometimes scrolling through the digital options of cycles is tedious when you’re in a hurry, but otherwise it gets my clothes clean and does what a clothes washer should.