reply from SEA Care
Kevin, we understand how it feels if there is noise on your dryer. Let's get the help you need. Here is a guide to help if your dryer is making a tractor noise. Please read the description of each sound and match the noise you have on the list of noises provided. Kindly click on the embedded word if one prompt and watch the video included. Samsung dryer is noisy https://www.samsung.com/us/support/troubleshooting/TSG01000979/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573576) to help our team pull up your information. Have a great day. ^Camille