Hello there, We want to provide you with a hassle-free experience while using your dryer. Let us help you out. Please refer to the link below to address your dryer's concerns. Click the hyperlinks and watch the embedded video (if available) for tips. Samsung dryer loses power or won't turn on (If the issue persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10000730/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151886325 so our team can pull up your information when you message us. Have a great day. -John

Hi handyman_user, Your perspective on product reliability adds valuable context, including comparisons across different Samsung product lines like televisions. Input like this helps inform continued service and product improvements. Regarding the dryer not displaying power, this concern is commonly related to factors such as the home power supply, circuit breaker status, outlet condition, or the control panel’s response during normal operation. Reviewing these areas can help confirm whether the unit is receiving proper power before moving forward with additional troubleshooting. For detailed guidance, please refer to the link below: https://www.samsung.com/us/support/troubleshoot/TSG10000730/ Should you need further assistance, you are welcome to connect with us through any of the options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When reaching out, please have your reference number (1152376396) available, as this will allow us to assist you more efficiently. Thank you for taking the time to share your experience. Samsung truly values your business. Glaiza Samsung Care

Hello Cebirhakan, We understand that dealing with a dryer that no longer heats or dries can be disappointing. Let us help. We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, error code guide, running a vent blockage test, and cleaning the dryer. The second link is a video you may watch from start to finish. The dryer has no heat at all: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all What to do if your Samsung dryer isn't heating or drying? https://www.youtube.com/watch?v=LibK_OLFH4Q You may also refer to page 58 of the user manual for other solutions when the dryer does not warm up or dries the clothes. https://downloadcenter.samsung.com/content/UM/202512/20251203081653680/OID55762_IB_DV8900B_SimpleUX_EN_251121.pdf Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best result. The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151731514 to help our team pull up your information when you message us. Thank you. -Angelica