[This review was collected as part of a promotion.] Efficient but unsure how the AI is helping. For example, we cloth diaper and on the normal cycle it never gets them completely dry so we have to re-run the cycle or put it on time dry afterwards. You would think the temp sensitivity or strength would adjust.

[This review was collected as part of a promotion.] This washer is great iI will start with the overall look is more modern then my previous washer. The nob allows you to select multiple functions of the washer and it does not make a lot of noise or shake when it is on the spin function. I will highly recommend this washer to others

[This review was collected as part of a promotion.] It is a decent dryer that does it's job. However, I am not sure with the advertised "AI Technology" that detects the dryness of the clothes and automatically adjust drying time. I sometimes find towels and heavy beddings not being totally dried.

The lint trap is a terrible design. It is very difficult to clean even using a vacuum cleaner. Have to use a software brush followed by washing the screen. Shouldn't have to do this every time you want to use the dryer. Should be able to just wipe and go...

[This review was collected as part of a promotion.] Bought this about 3 months ago and so far only had one incident, where we tried drying our white comforter & it seems to have left a burnt mark. Now need to try & see if we can somehow remove the stain or if its just ruined. We also use it mostly on Time Dry function rather than Normal Dry because it tends to not dry the items properly. We also chose an Electric because we had just got solar panels at the beginning of the year, only wish we had read where it stated the type of plug that would be required to connect, so had to make the additional expense to have an electrician upgrade my outlet.

Day 1 - contacted customer service because dryer never completely dries clothes. Followed their suggestions and troubleshooting steps. Very annoying to have to manually turn off eco mode for every cycle. Several months later, I still have not had a full cycle complete without having to run a manual time cycle to completely dry my clothes. Like the dryer sensor doesn’t detect damp clothes. Love the size and the matching washer is great.

[This review was collected as part of a promotion.] Used for couple times and lights broke off inside the machine. Good customer service fixed it within a month. Machine stops with some clothes still have moisture. Tried different setting to make them complete dry but still the machine stops due to moisture sensor. Placed few drying ball and now it is much better. Hoping Samsung to develop and provide drying ball with the machine OR optimize/calibrate moisture sensor.

[This review was collected as part of a promotion.] I am loving my Samsung dryer so far. It has done its job great, and I have no complaints. It's loaded with features. I really like the steam sanitize feature, say goodbye to germs and bacteria. I love that I can connect my phone and it will tell me how long i have left. It's easy to dial in whatever settings you want for the cycle with the large rotating dial. Overall, it seems like it's built well and should last a long time. Love the design of the machine. I would recommend this dryer.

[This review was collected as part of a promotion.] I bought the Samsung Bespoke washer and dryer (electric) in December 2022 and have loved it ever since. It is sleek beautiful and a modern (timeless) black color. Since we also moved into our new home at the same time, we have received tons of compliments from all our friends and family who came to our new house warming party. We also bought the pedestals which have been an awesome decision. It makes storage so much easier. Additionally it makes the front load door at a reasonably eight and I dont have to bend much. We also installed the app that goes with this and it is so cool coz it tells us how long is the cycle going to run, what is the electricity consumption, etc. Loving it ! Ah... one last thing - it comes with a rack for the shoes which has been a huge plus given we have kids in school.

[This review was collected as part of a promotion.] Dryer- the washer is not only esthetically pleasing but runs fast and quiet and very efficient. I love the added feature of the shoe rack. It dries my clothes in as little as 15 min. It runs quietly compared to my previous dryer. It alerts my phone and TVs when laundry is done. I do not have to keep going back and forth to see if it’s done, that gives me time to do other tasks. It is such a joy to do laundry and explore new features every time