Louie in the review's, and I have had the same issue with the dog fur(I also have 2 dog's), and I am adequate with cleaning out the washer's & dryer's, before I turn them on. And, like Louie, I found a glob of dog fur at the seal of the front door of the washer. And, the door started to leak a little bit. Now, I know there was no debris along the seal & door. Now, I also noticed, that the door latch(Opposite side of the door, of the hinge), was a bit loose, and I don't know if it's made this way, or not. So, maybe it could have played a factor in the leak, or not, I am not sure. And, I did notice the screw's to be tightened down, so maybe it's to help self center itself, to be grabbed and pulled evenly? But, other than the issue with the dog fur collecting at the door seal, there really isn't any real problem's, other than I haven't found a way to turn off the ending alarm sound, like you can do with the older style's of washer's & dryer's. But, it does definitely clean better than the top load washer's do.

[This review was collected as part of a promotion.] I am very happy that I finally purchased this product. Design and noise, performance is the key important features that I consider when choosing HA product, and this products meets 100% of my needs. Thank you.

[This review was collected as part of a promotion.] The dryer makes so much noise, when you dry a full load. We have to only wash a half a load. Because the dryer can't spin the load. The grinding every time you do a large load. Very bad. Waste of your money.

[This review was collected as part of a promotion.] We bought this over a month ago and are still trying to figure out some of the multiple features. The only issue we've had is trying to de-wrinkle with steam where I only put one shirt into the dryer. It got it could and wet, but not didn't dry it...perhaps one shirt in a large dryer was the problem? Time to dive into the manual? Otherwise, we've liked the way it works and the simple, elegant design.

The dryer does not work. It's incredibly poor design . The default setting is eco friendly. Each time you wash you have to change it or you can doubl the time you dry your load. In addition you can't mix items , you have to sort your laundry to make sure all items are the same size or the dryer will sense the little thing and stop. IF you like damp clothes an endless dryer cycle s and inconvenience , buy this dryer.

[This review was collected as part of a promotion.] I bought this as a set and I have found that it dries fast. It’s very sleek. This is the first time I purchased a dyer that wasn’t a whirlpool or Maytag. So this is a very risky high end purchase BUT I have no complaints so far. I hope it still has the same lifetime as the others. Only time will tell on that issue, other than that I am loving it.

[This review was collected as part of a promotion.] Gorgeous and elegant, but a little hard to adjust to. Having trouble figuring out the best settings for everything, and exactly what the Ai does, but it dries the clothes well - albeit not very quickly. We're just getting to know each other, but I'm confident we'll be longtime friends

The AI is bad. Clothes are never dry because the AI stops the dryer prematurely. Even when I set a 1-hour cycle, it stops in the middle and I get a message saying the laundry is done. I either need to air dry the clothes or restart the cycle. DO NOT BUY THIS.

[This review was collected as part of a promotion.] This dryer is great, it is very quiet, and the drying cycles are simple but yet has many functions available for different types of clothes. My clothes come out soft, and nice. I like how the drum is big, for a family of 5 am able to do my laundry in 2 loads before i had to 4 loads in my previous dryer. I enjoy how my pillow / comforter and sheets come out. Soft and Fluffy. The vibration reduction technology is amazing. i would highly recommend this product.

[This review was collected as part of a promotion.] I bought this washer and dryer a month ago. It is outstanding and nothing can beat the combination of this appliances altogether. Simple and easy to operate. It comes with AI technology that adds convenience in operating this appliance. It automatically senses the weight of the load so the appropriate length of time to dry the clothes. Just load these clothes in and pick normal setting and th AI does the trick! Very smart! Love them both!