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Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
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stars
4.2 out of 5 stars
(391 reviews)

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Reliable Printer

My old HP printer was giving me problems, likely due to system upgrades and the fact that it was getting old! I decided to try an ink tank printer and the HP Bot suggested this one. My husband and I set it up. It took very little time although we had to use the electrical cord from our old printer in order to plug it in. The new one wouldn't go into the port on the printer. After solving that dilemma, the rest was easy. I have had no trouble with it since. It does double sided printing beautifully and print quality is excellent.
Originally posted on
hp.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Too slow and not consistently working

This printer is slower than other HP printers that I bought more than 20 years ago. It does work all the time. Often, I have to recycle the power to get it to work. It also does not have a document feeder which should be a standard for any printer. Scanning multiple page documents is painful without a document feeder. All in all, I am disappointed that this printer has an HP name on it. I have been a loyal HP client for many years. I am not sure that I will remain as such.
Mike E
Originally posted on
hp.com
391 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/22/2024

    Second tank printer, one upstairs, one downstairs

    Love these tank printers
    Me myself and I
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/21/2023

    Great Printer and price

    Sams Club has the best deals. Easy check out and fast shipping
    SC
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    12/7/2023

    It is big

    Larger than expected. Has been returned.
    Jeff