Thank you for your feedback; it's greatly appreciated, and we'll make sure it's shared with our Quality Team, Conan. Our floss products undergo numerous quality checks, and we strive to ensure that each one reaches you in perfect condition. We're so sorry that wasn't the case with your recent purchase. We're continually improving our materials to provide the best possible products for our consumers. As a result, we’ve transitioned to a new microtextured floss fiber that is both strong and shred-resistant, while still delivering the same benefits you love. Please call us at (800) 566-7252 so we can assist you further and help you find a new floss that meets your oral care needs.

Carol, we're so sorry to hear your floss has been shredding, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, so this is unexpected. So we can help you further, please give us a call at (800) 566-7252.

We hoped you'd have the perfect in-between clean with Oral-B Glide All-In-One Floss, and we try our best to ensure it arrives in perfect condition with many quality checks during manufacturing. We're sorry the floss breaks easily, and we appreciate you sharing this feedback. So that we can gather more details for Quality Assurance and help with your purchase, call us at 1-800-566-7252, M - F, 9 am to 6 pm EST.

Oral-B is always improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber that flexes to reach tight spaces and slides easily between teeth while effectively, comfortably, and powerfully removing plaque between teeth and gently below the gum line. This floss also has a light coating of natural wax for improved grip. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're continuously improving our floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber that flexes to reach tight spaces and slides easily between teeth while effectively, comfortably, and powerfully removing plaque between teeth and gently below the gum line. This floss also has a light coating of natural wax for improved grip. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

Thank you for leaving your review. We’re sorry to hear that your experience with this floss didn’t meet your expectations. We understand how important it is for a product to perform reliably. This isn’t what we expect, as our products undergo many quality checks to ensure they reach you in perfect condition. Your feedback matters to us, and we’ll be sure to share it with our team. We’d like the opportunity to learn more about your experience and help you find a floss that meets your oral care needs. Please call us at (800) 566-7252 so we can assist you further.

Thank you for your feedback. We’re glad to hear that the Deep Clean Floss works well for you, but we’re sorry the All-In-One Floss didn’t meet your expectations. This is unexpected as our products undergo many quality checks to ensure they reach you in perfect condition and work effectively. Your input is important to us, and we’ll pass it along to our team. When you have a moment, please call us at (800) 566-7252 so we can assist you further and make it right.

We certainly appreciate your incredible loyalty over the years, Daniel, and we're sorry that you're feeling disappointed with our floss. We have strict quality checks in place to ensure that each container reaches you in the best possible condition, and our new micro-textured fiber is designed to deliver an effective yet gentle clean. As well, our floss has been thoroughly evaluated to be safe when used as directed. We'll be sure to pass your helpful feedback along, and we do recommend that you discontinue use of this particular product if you're experiencing any discomfort. It may be helpful to know that our Satin Floss, Satin Tape, and Essential Floss haven't undergone a fiber change, so we suggest giving one of these versions a try. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 566-7252 when you have a moment.