We appreciate your feedback, Mike, and will share it with our Quality and Research teams. Please note that we've introduced a new micro-textured fiber in Oral-B Glide floss products, designed to provide a noticeable cleaning experience while maintaining the comfort and strength you expect from Glide floss. We’re sorry to hear that you’re not a fan of our floss. We understand that the change in texture may take some getting used to, and we hope you’ll give the new floss another chance. We'd be happy to assist you further and help you find a floss that suits your needs. Please call us at (800) 566-7252.

We're sorry to hear this, as we have many quality checks in place to ensure that you can use our floss with ease. This will be shared with our team, and we'd also like to learn more. Please give us a call at (800) 566-7252 when you can.

Thank you for sharing this, and we're sorry to hear about your recent experience with our Oral-B Glide Floss. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience by sliding easily and comfortably between teeth to clean and remove food particles. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thank you for taking the time to share your thoughts with us regarding Oral-B Glide All-In-One Dental Floss. All of our flosses are designed to clean plaque and debris away, so what you're sharing isn't expected. We'd be happy to find the best version for you and help you give it a try. Please call us at 1 (800) 566-7252 for further assistance.

We continuously strive to offer our consumers the most innovative materials for their oral care, and we are disappointed to hear that you are not enjoying the new Microtextured Fiber in our Oral-B All-In-One Floss as much as the previous version. As a dedicated user of our floss, you know that we put an emphasis on the quality of our products, and we have designed this new floss to offer enhanced cleaning and to provide a gentle yet powerful cleaning. We will share your feedback with our Quality Team, but we would like to recommend trying either our Oral-B Essential Floss or our Oral-B Satin Floss, as these are both still made with their original formula. We would love a chance to further assist you with this, and invite you to give us a call at (800) 566-7252.

We're sorry to hear that you're not enjoying our floss, as it's designed to provide a great clean. Your feedback will be passed along, and we'd also be happy to learn more about your experience and see how we can best assist you further. Please give us a call at (800) 566-7252 when you can.

Thank you for sharing your experience with the new Oral-B Glide floss. We appreciate your feedback, and we will share it with our Quality and Research teams. Recently, we introduced a new, micro-textured fiber on Oral-B Glide floss products. The new version is designed to slide easily between tight spaces while providing a gentle yet powerful clean. The floss fiber is made of soft, gentle, nylon and elastic materials that offer triple action cleaning, softness, comfort and durability that is tear resistant.We understand that the change in texture may take some getting used to, and hope you’ll give the new Glide floss another chance. In fact, it would be our pleasure to help you give a different version of our floss a try. For further assistance with this, please call us any Monday-Friday, from 9 AM to 6 PM, EST, at 1 (800) 566-7252.

We appreciate you leaving this review, Michael. We know how important floss is to any oral care routine, and we're sorry to hear you're not a fan of our recent changes. We're always improving materials and ensuring we deliver the best products. As a result, our floss picks now have a CleanTech fiber that is micro-textured to provide the same benefits you love. Our products go through many quality checks, and we try our best to make products that you'll love as much as we do. We're committed to improving our products and value your feedback, which we will send to our Quality Team, including that you prefer the previous version. To share more about your experience, we invite you to give us a call at (800) 566-7252. 

We're sorry to hear that you feel this way, as we have many quality checks in place to ensure that you can enjoy using our floss. We'd like to mention that we've introduced a new micro-textured fiber that's designed to slide between tight spaces with ease while also be gentle on the gums. We'll be sure to share your feedback with our team, and we suggest giving our Satin Tape, Satin Floss, or Essential Floss a try if you'd prefer a version that hasn't undergone this change. If you'd like any further assistance, please give us a call at (800) 566-7252 when you have a chance.

Mel, we're so sorry to learn your All-In-One Floss got stuck in your teeth, and that it becomes slippery. Please know, we have many safety checks in place to ensure our products are safe when used as directed. If floss is getting stuck in your teeth, we recommend you discontinue using this pack. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We understand that preferences can vary, so we'd sharing your feedback with our team. So we can help further, please call us at (800) 566-7252.