We're so sorry our new All-In-One Floss has been getting stuck in your teeth, and doesn't Glide. Please know, we have many safety and quality checks in place to ensure only the best products reach you, and that they're safe to use as directed. Based on your experience, we do recommend you discontinue using this package of floss. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can learn more and help you further, please give us a call at (800) 566-7252.

We're so sorry to hear you're un happy with our new All-In-One floss, and would like to help. We recently transitioned to a new microtextured fiber to provide you with an exceptional cleaning experience, so this isn't what we'd expect. So we can learn more and help you further, please give us a call at (800) 566-7252.

We always want our consumers to feel that they are getting quality and value whenever purchasing our products, and we are disappointed to hear that your most recent use of Oral-B All In One Floss did not offer that. We have recently transitioned many of our flosses to a cleantech fiber that we would expect to be durable and offer an exceptional cleaning, and this is not the level of performance we would anticipate. We would love a chance to learn more so we are better able to help you and get additional information to our Quality Team, and invite you to give us a call at (800) 566-7252.

Bonnie, we never want to leave you feeling disappointed, and want to help. We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. However, it’s clear that this change hasn’t met your expectations. So we can learn more about your experience and help further, please give us a call at (800) 566-7252.

We're sorry to hear this, as we have many quality checks in place to ensure that you can use our floss with ease. This will be shared with our team, and we'd also like to learn more. Please give us a call at (800) 566-7252 when you can.

We appreciate your feedback, Mike, and will share it with our Quality and Research teams. Please note that we've introduced a new micro-textured fiber in Oral-B Glide floss products, designed to provide a noticeable cleaning experience while maintaining the comfort and strength you expect from Glide floss. We’re sorry to hear that you’re not a fan of our floss. We understand that the change in texture may take some getting used to, and we hope you’ll give the new floss another chance. We'd be happy to assist you further and help you find a floss that suits your needs. Please call us at (800) 566-7252.

Thank you for sharing this, and we're sorry to hear about your recent experience with our Oral-B Glide Floss. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience by sliding easily and comfortably between teeth to clean and remove food particles. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.