We want our consumers to be able to floss with ease, and we're sorry to hear it was hard to use. We love feedback and would appreciate it if you call us at (800) 566-7252 and let us know why you feel it was hard to use. We're always happy to help you and if you want, we can give you a suggestion based on your feedback.

Thank you for sharing your feedback. We're sorry to hear that our floss did not meet your expectations. Please know that our products undergo numerous quality checks, and we strive to ensure that each one reaches you in perfect condition. We have replaced the previous Glide floss fiber with a new microtextured fiber designed to effectively clean your teeth while protecting them from cavities. This new formulation aims to provide a noticeable cleaning experience while maintaining the comfort and strength that consumers trust in Glide floss. We appreciate your input and will pass it along to our Quality Team. Please call us at (800) 566-7252 so that we can assist you further and help you find a floss that meets your needs.

We're sorry for your disappointment and appreciate your feedback. While it's true that Oral-B Glide floss has a new microtextured fiber to clean and comfortably help protect teeth from cavities, we wouldn't expect you to feel like the quality has gone down. There is a noticeable difference in the scrubbing texture and feel of the new floss, which helps clean and glide in tight spaces. We do lots of quality testing to try to ensure your satisfaction, so we'd like to learn more about your experience and help you best. Please give us a call at (800) 566-7252.

We're sorry to hear you aren't enjoying this new floss version. Due to the many quality tests this floss has undergone, this definitely isn't the result we expect. Our team would like to learn more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

Tina, our satisfaction and comfort are extremely important to us, and we're sorry you're unhappy with our All-In-One Floss. We recently reformulated our Glide floss to improve its cleaning performance, but it’s clear that the new version has not lived up to the high standards you’ve come to expect. While there are no plans to revert to the previous formulation, your feedback will be shared with our product development team for future considerations. So we can offer more help, please call us at (800) 566-7252.

Thank you for bringing this to our attention. Our Oral-B products are put through many quality and safety tests to ensure they are safe for use and arrive to you in the best condition. We implemented our new CleanTech microtextured fiber into our Oral-B Glide All-In-One which allows for your floss to slide easily between tight spaces, cleaning both gently and powerfully. We're sorry to hear that your floss was shredding, and getting stuck in your teeth. If you have not done so we recommend discontinuing use. We want to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.

We understand the importance of comfortable and effective flossing, and we are disappointed to hear that our Oral-B Glide All-In-One Floss did not offer that experience. We are dedicated to bringing our consumers premium quality products, and all of our flosses go through numerous tests to ensure their performance. We will share this information with our Quality team, but would like to recommend giving our Oral-B Comfort Plus Floss a try, as it is designed to be extra gentle on your gums while still offering a deep clean. We would greatly appreciate a chance to further assist you with this, and encourage you to reach out to our team by calling (800) 566-7252.

We're disappointed to hear you're having difficulties with the floss curling and it's not as comfortable for you, and we're happy to help you. We go through may quality checks through the manufacturing process to make sure they are the best floss, so we're sorry to hear that was not the case for you. The containers of the flosses for Glide All-In-One Floss and the Comfort Plus are similar but are two different products. We're happy to help you with the floss if you would call us at (800) 566-7252 for assistance.