We’re sorry to hear that you’re not satisfied with the texture of our All-In-One Floss. All of our floss products undergo numerous quality checks, as well as extensive research and consumer testing, to ensure optimal performance and customer satisfaction. The new micro-textured fiber is designed to provide a noticeable cleaning experience while maintaining the comfort and strength that consumers trust from Glide floss. We understand that preferences vary from person to person, and we truly appreciate your feedback. We will take it into account when making improvements or designing future products and will share your comments with our Quality Team. We’d be happy to assist you in finding a floss that better meets your expectations. Please call us at (800) 566-7252.

Thank you so much for your review. We're incredibly sorry to hear about this. This new micro-textured material should be durable and shred resistant, so we'd like to connect and help. Please call us at 800-566-7252.

We appreciate your feedback, Jeffrey. We try to deliver quality floss in perfect condition when you receive it, and our new floss products have upgraded to a microtextured version that is still strong and shred-resistant. We're sorry your floss is shredding, and we're happy to help with your purchase and share this report with the Quality Team. Call us at 1-800-566-7252, M - F, 9 am to 6 pm EST for further assistance.

We're sorry to hear you aren't enjoying this new floss version. Due to the extensive health, and safety tests this floss has undergone, this definitely isn't the result we expect. Your well-being is very important to us, so we recommend to discontinue using. Our team would like to hear more, and ask that you please hang on to this pack for 2 weeks in case we'd like to retrieve it. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We always want our consumers to have a convenient and comfortable flossing experience, and we are disheartened to hear that this has not been the case with your recent use of our Oral-B All-In-One Floss, Lee. All of our products go through extensive testing to ensure their quality and effectiveness, and this is not the level of performance we would expect. We have designed our new Cleantech Floss to be shred-resistant as well as be able to glide effortlessly through your teeth, and we will get the information that you have provided to our Quality Team. Since you are not enjoying your use of the new fiber, we would like to recommend giving our Oral-B Satin Floss a try, as this is still made with its original formula. We would love to learn more about your experience, so we are better able to assist you and encourage give our team a call at (800) 566-7252.