We’re sorry to hear that you’re not satisfied with the texture of our All-In-One Floss. All of our floss products undergo numerous quality checks, as well as extensive research and consumer testing, to ensure optimal performance and customer satisfaction. The new micro-textured fiber is designed to provide a noticeable cleaning experience while maintaining the comfort and strength that consumers trust from Glide floss. We understand that preferences vary from person to person, and we truly appreciate your feedback. We will take it into account when making improvements or designing future products and will share your comments with our Quality Team. We’d be happy to assist you in finding a floss that better meets your expectations. Please call us at (800) 566-7252.

We're sorry to hear this, as we have many quality checks in place to ensure that you can use our floss with ease. This will be shared with our team, and we'd also like to learn more. Please give us a call at (800) 566-7252 when you can.

We appreciate you letting us know how you feel about the new version. If you ever have questions or would like to share more, give us a call at (800) 566-7252.

Thank you for your review. We're sorry that you're not a fan of this new material. We'd like to hear your feedback and share it with our team. Please call us at 800-566-7252.

We always want our consumers to feel that they are getting quality and value whenever purchasing our products, and we are disappointed to hear that your most recent use of Oral-B All In One Floss did not offer that. We have recently transitioned many of our flosses to a cleantech fiber that we would expect to be durable and offer an exceptional cleaning, and this is not the level of performance we would anticipate. We would love a chance to learn more so we are better able to help you and get additional information to our Quality Team, and invite you to give us a call at (800) 566-7252.

Thank you for sharing this, and we're sorry to hear about your recent experience with our Oral-B Glide Floss. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience by sliding easily and comfortably between teeth to clean and remove food particles. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We strive to continuously improve our great line-up of products, and we are disappointed to hear that your recent use of our Oral-B Glide All-In-One Floss did not offer the same great experience that you have come to expect. The new Cleantech Fiber is designed to slide easily between tight spaces while providing a gentle yet powerful clean, and is made of soft, gentle nylon and elastic materials that offer triple-action cleaning. While most of our flosses have made the transition to this new fiber, we would like to recommend giving our Oral-B Essential Floss or our Oral-B Satin Floss a try, as they are both made with their original formula. We would love a chance to learn more about your experience and invite you to give our team a call at (800) 566-7252 so we are better able to assist you as well as gather some additional information for our Quality Team.

Bonnie, we never want to leave you feeling disappointed, and want to help. We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. However, it’s clear that this change hasn’t met your expectations. So we can learn more about your experience and help further, please give us a call at (800) 566-7252.

Jerry, we're sorry to learn you've had troubles dispensing our All In One Floss, and that your gums are shredded. Your safety is very important to us, and we hope you're feeling better very soon. Please know, we have many quality and safety checks in place to ensure our products reach you in top condition, and that they're safe to use. If you haven't already, please discontinue using this package of floss. So we can help further, please call us at (800) 566-7252.