Thank you for sharing your feedback. We're sorry to hear that the floss did not meet your expectations. We're especially sorry to hear that the floss shredded previously and that the current version feels uncomfortable to use. Feedback like yours is extremely valuable, as it helps us better understand our consumers' experiences and preferences. We'd appreciate the opportunity to learn more about your experience and share your comments with our team. Please give us a call at (800) 566-7252.

Hi, we are very sorry for any inconvenience this has caused. We truly appreciate your feedback, as it helps us continually improve our products. Please give us a call at 800-566-7252 we would love to help you find the floss that works best for you. We’re always here to help!

Thank you for sharing your experience with the new Oral-B Glide floss. We appreciate your feedback, and we will share it with our Quality and Research teams. We understand that the change in texture may take some getting used to, and hope you’ll give the new Glide floss another chance. We’d be glad to help you pick up another package of Oral-B Glide All-In-One Mint Flavored Dental Floss, or a different version of our many floss options. Give us a call for more help with this, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

We know how frustrating it is to have breakage when you're trying to floss, Larry, so we're sorry to hear about your experience with our Oral-B Glide All-In-One Floss. We do lots of quality testing to try to prevent this kind of issue, so we'd like to learn more and try to make this right for you. Please give our team a call at (800) 566-7252.

Hi, thanks for taking the time to leave your review. We’re very sorry about your experience with the reformulated Oral-B Glide floss. We understand how upsetting something like this can be, especially when a product you relied on changes. We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed and this isn’t what we would expect. We appreciate your input and rely on consumer feedback, just like yours, for future improvements. Please contact us at (800) 566-7252 so we can learn more and help you further.

We are truly sorry to learn of your significant dissatisfaction with our floss, especially after your dedicated search for the Pro-Health Comfort Plus. We understand your frustration when a product you've relied on no longer provides the expected performance, and we regret that the current version has not met your needs for comfort and effectiveness. Your detailed feedback is very important to us. Please contact us directly at 800-566-7252 so we can discuss this further and assist you.