Customer reviews for Oral-B Glide All-In-One Mint Flavor Dental Floss, 44 m, 6 pk. forProduct is different; CHEAP & Horrible
We've been using this for years and just re-ordered. This is NOT the same at all. It's literally the worst floss I've ever used - some sort of weird plastic. Switching to a different brand. I don't normally leave reviews, but I wanted to warn others.
Thank you for your loyalty and for taking the time to write your review. We understand your frustration over the recent changes to our floss, and we’ll share your message with our Quality Team. We have changed the material of our floss to a new micro-textured CleanTech fiber, designed to be shred-resistant, strong, and gentle. We want to assure you that our floss products undergo many quality checks throughout the manufacturing process to ensure they provide an optimal flossing experience. We're so sorry that wasn't the case with your recent purchase. We want to learn more and help you find a floss that will work best for you. Please call us at (800) 566-7252.
Bring back the old floss!!!!! This new one sucks
Changing the floss to wax was a big mistake. The original floss was significantly better than this new wax floss. This new wax floss is completely useless and does an awful job at what its supposed to do. Bring back the old floss, no one wants this useless piece of junk. This junk hurts me teeth and gets stuck, erodes my teeth rather than cleans
We're sorry to hear that a loyal Oral-B user like you had this experience, and we hope that you're doing well. We can assure you that our floss has been thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can get the best possible results with it. We'd like to mention that our new microtextured fiber provides a noticeable clean while also delivering on comfort and strength. We'll be sure to share your comments with our team. As well, we do recommend that you discontinue use of this particular product if this has been your experience. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 566-7252 when you have a moment.
WHY???
Why change a good thing?!? The change you made to this product was not for the better. Now it curls up and feels like plastic junk. So annoyed I am stuck getting through the rest of this package before I can search for the old comfort tape. I will never buy this again. Bring back the old version PLEASE.
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to learn more about your experience to help, as well as share this with our Quality team. When you have a minute, please get in touch with us at (800) 566-7252.
Product changed
Returning it. Very unhappy with the change. It's like cassette tape now, too sharp, rough, and shreds too easily. It's not silky-smooth anymore. Please do a model change or declare it's been changed when you do this drastic of a product modification.
We appreciate that you've been a long time fan of Oral-B Floss, and are sorry you're disappointed with the floss you just purchased, Jeremy. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products, and our products undergo many quality checks to ensure performance. We’ve transitioned to a new microtextured floss fiber that’s strong and shred resistant, but also soft and gentle on your gums. Your loyalty is appreciated, and we'd like to learn more details of your experience to further assist you with this. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
Not the same product, bring back the other item
They have changed this product and it is now terrible. I even got a bad report from my dentist a few days after beginning to use it. I loved the comfort plus, but this product is unacceptable bad. I would like to return it. I won't be buying it again. Sam's Club please switch back to the previous item.
We're sorry to hear that you feel this way, as we do have many quality checks in place to ensure that you can enjoy the best possible results with our floss. Our new microtextured fiber provides a noticeable clean while also delivering on comfort and strength. We'll be sure to share your comments wiht the rest of our team, and we'd also like to learn more about your experience. Please give us a call at (800) 566-7252 when you can.
It’s decent
[This review was collected as part of a promotion.] For one this floss is pretty sturdy. As someone with sharp teeth it did not tear easy. However I feel like it’s just a regular floss. It’s nothing special and I believe they’re better ones out there.
We appreciate you giving this floss a try, and sharing your thoughts with us. If you ever have questions or would like to share more, you're welcome to give us a call at (800) 566-7252.
Bad new product version
Product is no longer the "comfort plus" version of Glide that Sams use to sell. This feels like dragging a fuzzy string through your teeth. I held up a piece of the old comfort floss next to some of this new stuff and the new stuff was basically translucent by comparison. Just awful.
We appreciate you taking the time to share your feedback, and we're sorry to hear that you feel this way about our floss. We do have many quality checks in place to ensure that it reaches you in the best possible condition, and we also put a lot of thought into creating features that we think you'll like. Our new micro-textured fiber is designed for durability, comfort, and an effective clean, and we'll be sure to share your comments with our team. If you'd prefer a floss that hasn't undergone any recent changes, we recommend giving our Satin Tape, Satin Floss, or Essential Floss a try. Please give us a call at (800) 566-7252 if there's anything more we can assist you with.
Feels Like Sandpaper
This "all in one" floss was so bad I used some of the first pack and then threw it and the other five packs in the trash. This floss feels like a plastic strip of sandpaper. I didn't like the way it felt when using it and wasn't sure it was actually cleaning my teeth. What a waste of money. I am very disappointed.
We understand the importance of comfortable and effective flossing, and we are disappointed to hear that our Oral-B Glide All-In-One Floss did not offer that experience. We are dedicated to bringing our consumers premium quality products, and all of our flosses go through numerous tests to ensure their performance. We will share this information with our Quality team, but would like to recommend giving our Oral-B Comfort Plus Floss a try, as it is designed to be extra gentle on your gums while still offering a deep clean. We would greatly appreciate a chance to further assist you with this, and encourage you to reach out to our team by calling (800) 566-7252.
BEWARE the NEW Oral B Floss in the GREEN container
I have bought my Oral B Glide Dental Floss at Sam's Club for years. I recently purchased a six pack of the dental floss in the NEW, green plastic containers. I assumed the dental floss inside would be the same dental floss I have loved for years. I was wrong. The NEW Oral B Glide "All-in-One" dental floss is like something you might find on a fishing pole. I do NOT like the NEW, microtextured floss fiber. I do NOT like the NEW, light coating of natural wax. Both contribute to making the NEW dental floss feel like a line of plastic against your gums!!! Please offer the OLD dental floss, again. At least give customers a choice. I will not buy this new, improved Oral B Glide dental floss again, that's for sure!!!!
We are dedicated to bringing our consumers the most innovative products for their oral care routine, and we are disappointed to learn that your most recent use of our Oral-B All-In-One Floss did not offer the same great experience you have come to expect. Whenever making these kinds of changes to our products, we do our very best to make sure these are called out on the packaging, and we will let our team know that you would like to see this more clearly stated. As you have noticed, we have recently transitioned many of our flosses to our new Microtexture Fiber, which is designed to effortlessly glide between tight spaces between teeth while offering a gentle and powerful cleaning, and this is not the level of performance that we would expect from this product. If you have been experiencing gum irritation, we do recommend discontinuing the use of this product, but we would like to recommend trying our Oral-B Essential Floss or Oral-B Satin floss, as these are still made with their original formula. We would love a chance to learn more about your experience so we are better able to assist you as well as gather some additional information for our Quality and Safety Teams, and encourage you to give us a call at (800) 566-7252.
I’ve been buying the multi packet Oral-B floss from Sam’s Club for years. So I bought this multi pack. The former floss had a silky texture and worked beautifully. This is a horrible plastic substance that I can’t use. I’m not even gonna be able to use the rest of the floss in the packet.
Thank you for your loyalty and feedback, Patricia. We’re sorry to hear that your recent purchase of the floss didn’t meet your expectations, and we understand how frustrating it can be when a product you’ve used for years changes. Our products undergo many quality checks to ensure they reach you in perfect condition. Please know that our Glide floss has a new microtextured fiber designed to improve its cleaning performance; however, we recognize that it hasn’t met your expectations. Your feedback is valuable to us, and we’d love the opportunity to learn more. Please call us at (800) 566-7252 so we can assist you further.