We want you to be able to use the floss with ease, Tim, and we&#39;re sorry to hear that it&#39;s shredding. We appreciate your loyalty. Quality checks are performed during manufacturing of the floss to ensure the best products, so we&#39;re also disappointed that it&#39;s shredding. Our floss did make a change to a new microtextured fiber that is designed to slide easily between tight spaces and grab plaque while providing a gentle yet powerful clean and it is also no longer formulated with PTFE. Please call us at (800) 566-7252 as we&#39;d love to help you while getting some helpful information to share with our team. <br />

Carol, we're so sorry to hear your floss has been shredding, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, so this is unexpected. So we can help you further, please give us a call at (800) 566-7252.

We hoped you'd have the perfect in-between clean with Oral-B Glide All-In-One Floss, and we try our best to ensure it arrives in perfect condition with many quality checks during manufacturing. We're sorry the floss breaks easily, and we appreciate you sharing this feedback. So that we can gather more details for Quality Assurance and help with your purchase, call us at 1-800-566-7252, M - F, 9 am to 6 pm EST.

We're continuously improving our floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber that flexes to reach tight spaces and slides easily between teeth while effectively, comfortably, and powerfully removing plaque between teeth and gently below the gum line. This floss also has a light coating of natural wax for improved grip. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We appreciate you being a loyal user of our floss, and we&#39;re sorry to hear that this has been your experience with it. We do have many quality checks in place to ensure our floss reaches you in the best possible condition, and our new micro-textured fiber is designed to provide an effective clean with ease. Your comments will be passed along, and we&#39;d also like to learn more about your experience. Please give us a call at (800) 566-7252 when you&#39;re able.

Thank you for leaving your review, Jesse. Please know that our floss undergoes many quality checks, and we strive to ensure that each one reaches you in perfect condition and performs at its best. We’re truly sorry to hear that this was not the case with your recent purchase. Your feedback is valuable and will be shared with our Quality Team. We’d be happy to assist you further and help you find a floss that suits your needs so you can continue your flossing routine. Please call us at (800) 566-7252.