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Customer reviews for ProForm 325 CSX Recumbent Exercise Bike for
ProForm 325 CSX Recumbent Exercise Bike
3.9 out of 5 stars
stars45 ratings43 reviews
  1. 5 stars62% (28)
  2. 4 stars9% (4)
  3. 3 stars4% (2)
  4. 2 stars4% (2)
  5. 1 star20% (9)
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Showing 1-10 of 43 reviews
Mar 12, 2026
Maria
5 out of 5 stars review

Verified Purchase

we purchased this as replacement from previous bike...its seems to be a good purchase, however i didn't realize it didn't have a heart rate monitor when i purchased it...would have paid a little more if a monitor was included

Review from walmart.com
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Nov 17, 2025
Eleanor
5 out of 5 stars review

Verified Purchase

I love the exercise bike it is very sturdy and works great. The seat is absolutely heavenly I love it to sum it up please buy the bike it won't disappoint. I also enjoy the ifit.

Review from walmart.com
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Dec 25, 2025
Joe
5 out of 5 stars review

Verified Purchase

Easy to use.

Comfortable and easy to operate.

Review from walmart.com
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Nov 4, 2025
LARRY
5 out of 5 stars review

Verified Purchase

Much easier to commit to exercising! Love the bike!

Review from walmart.com
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May 14, 2024
LR
5 out of 5 stars review

Verified Purchase

Exercise bike

Exercise bike is working out great for me. I’ve had this one before and use a bike every day for the past 20 years so i definitely go thru the bikes!

Helpful?71XLT108JB6Q13915166474
Apr 21, 2026
Jeanne
2 out of 5 stars review

Verified Purchase

Assembly nightmare!

Assembly of this bike was a nightmare. The pedals are supposed to be screwed on with an "enclosed wrench" which was not enclosed. Using a regular wrench scratched up the paint on the pedals. The screws meant to attach the console could NOT be screwed in with a manual screwdriver. Even my power screwdriver just stripped the screws. Either the holes should have been bigger or the screws should have been smaller. It is a two-person job, which was not disclosed to me before purchasing. ProForm's "support" is nonexistent. E-mails are not returned, and the "Chat with an expert" is just a bot giving textbook replies. I can't return it because I can't disassemble and lift it into my car. The bike works okay once assembled, but there is only a manual setting or you pay for the app. My old Schwinn had a bunch of preprogrammed workouts that I didn't have to control every step of the way and that didn't require an app. I wish I had purchased another Schwinn. I would NOT recommend this bike.

Review from walmart.com
Helpful?71XLT108JB6Q13915166474
reply from iFIT - MANUFACTURER

Jeanne<br /><br />We are sorry that the assembly of your bike was difficult and that your unit isn’t meeting your expectations. We want to apologize that the proper assembly tools were not included as they should have been, we understand how frustrating this must have been. <br /><br />Your input regarding not receiving the support you needed and for your unit not having preprogrammed workouts is appreciated and will be passed on to our teams. If you need assistance with your bike or have questions, please contact us at my.iFIT.com.<br /><br />Thanks! - ProForm - Powered by iFIT

Jan 20, 2026
Kelson
1 out of 5 stars review

Verified Purchase

Pushes expensive subscription

It's disgusting to sell hardware and then lock its functionality behind an internet service that tries to push you into a subscription. There is no reason an exercise machine should ever require a subscription. Predatory trash.

Review from walmart.com
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reply from iFIT - MANUFACTURER

Kelson<br /><br />We appreciate your insight regarding the iFIT Membership paired with this bike. We appreciate our users’ insights so we can make improvements. If you have other feedback for us, please reach out to us at my.iFIT.com.<br /><br />Thanks! - ProForm - Powered by iFIT

May 20, 2026
Shelly
1 out of 5 stars review

Verified Purchase

The assembly was extensive and difficult and the seat will not lock into place.

Review from walmart.com
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reply from iFIT - MANUFACTURER

Shelly<br /><br />We’re sorry to hear that the assembly of your bike was difficult and that the seat won’t lock into place. We do our best to make the assembly process easy for our customers and apologize that it didn’t meet your expectations. <br /><br />Please feel free to reach out to us at my.iFIT.com so we can assist you with your unit and get things working as they should.<br /><br />Thanks! - ProForm - Powered by iFIT

Dec 4, 2025
Carol
1 out of 5 stars review

Verified Purchase

Readout does not connect with what is actually happening. Resistance does not adjust. Hate this bike!11

Review from walmart.com
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reply from iFIT - MANUFACTURER

Carol<br /><br />It sounds like your bike isn’t working as it should. We will be happy to look into this and get the display and resistance working as they are designed to. Please reach out to us at my.iFIT.com so we can speak with you.<br /><br />Thanks! - ProForm - Powered by iFIT

Aug 4, 2024
Marsha
1 out of 5 stars review

Verified Purchase

Big Mistake

[This review was collected as part of a promotion.] took me two days to get machine registered. tried another two days to put it together. Would not work. Took me another day to get some one to talk to me. I was then told the brake on machine was not fabricated correctly and they would send me the correct one. paid $500 for machine. purchased three year warranty. Had machine nine days. still not put together. waiting for part. Ridiculous!

Review from walmart.com
Helpful?71XLT108JB6Q13915166474
reply from iFIT - MANUFACTURER

Marsha<br /><br />We are very sorry for the time it took to get your bike working properly. It is uncommon to receive a machine that cannot be properly assembled but we understand how this is frustrating. We appreciate this feedback and will pass it on to our teams. We hope that your machine is now working as it should, but if you have any questions for us, you can contact us at my.iFIT.com.<br /><br />Thanks! – ProForm – Powered by iFIT