We're sorry you're not pleased with the Always Discreet Pads, Katherine. Hearing from consumers like you helps us improve our products so you have a positive experience every time, and we'd love a chance to learn more about your product and assist you further. Please call us at 1-855-206-8286, M - F, 9 am to 6 pm EST.

Thank you for sharing this with us! There's nothing more important to us than the quality of our products, which is why they go through strict quality checks! Always Discreet Heavy Long pads are urinary incontinence pads designed to absorb urine, which is thinner than menstrual fluid. The scent you noticed comes from the fine-fragrance-inspired premium scent used as part of the OdorLock™ technology. This technology is a mixture of compounds that mask odors instantly and continuously. The presence of the scent is communicated on the side of the package next to the icon instructing you not to dispose in the toilet. For the best period protection, we recommend Always Infinity pads. They are designed to absorb menstrual fluid and are available in unscented. So we can learn more about your experience and help you find the best product to meet your needs, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We're sorry you didn't get the coverage you expected, and we appreciate you letting us know this. After thorough quality checks during manufacturing, we fully expect your pads to stand up to your daily activities and guard against leaks when you choose the right absorbency. We're sorry this wasn't the case for you. We want to gather some product details from you to see how we can improve and help with your purchase. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST for additional assistance.