We're sorry to hear about the leak problem! In Richmond, Virginia, you can check stores like Wal-Mart, Target, and Costco for sizes 6 and 7. If you can’t find them, speaking with the store manager can help them understand customer demand. You might also consider ordering online through retailers like Amazon for a wider selection.

We're sorry to hear this, Rhonda. We can assure you that we have many quality checks in place to ensure that you can rely on our pads, and we'll be sure to share your comments with our team. If you find that you're experiencing leakage, we recommend going up an absorbency level, or trying another Always Discreet version. We hope this is helpful. If you'd like any further assistance, please give us a call at (855) 206-8286 when you can.

We certainly appreciate your loyalty, Becky, and we're sorry to hear that this was your experience. We can assure you that we have strict quality checks in place to ensure that you can use our pads with ease, and we'd expect a good bond to form once the pad has been placed firmly onto the undergarment. We'll be sure to share your comments with our team, and we'd like to learn more. When you're able, please give us a call at (855) 206-8286.

We're sorry to hear that you're disappointed with the scent of Always Discreet. We continuously work to improve Always Discreet pads, liners, and underwear with research conducted with thousands of women who experience bladder leaks. The Always Discreet pads and liners had a different light scent which is used to help control any odor. The new scent on Always Discreet helps to control odor better than ever. It may help to know that the intensity of the fragrance will be the strongest when first opening the package, and then it should begin to dissipate. If you're looking for the best Always Discreet products without a scent, look for the Always Discreet Sensitive line. We'd like to learn more to see how we can help further, so please give us a call when you can at 1-855-206-8286, M-F 9am-6pm EST.

Please know this is not the high quality we'd expect, Ann, and we'd like to help further and have our team research why these pads didn't hold. Our Always Discreet products undergo thorough inspections to provide the protection and coverage you need as discreetly as possible, and we'd like to learn more to see how we can improve. To discuss this further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

Thank you for taking the time to share this with us! Our products are designed with leak-free protection in mind, so we have many quality checks to ensure this happens. Always Discreet Heavy Long pads are designed to be surprisingly thin and discreet to provide the comfort you need with up to 100% leak-free protection. The unique absorbent core has two RapidDry layers that form boosted protection in the center of the pad, holding up to five times the average bladder leak, giving you extra protection when you need it most. These pads also feature side LeakGuards to help keep wetness away from the edges and prevent run-offs at the sides where unexpected leaks tend to happen. What you have described is not something we would expect, and we are sorry you experienced leakage. With your protection meaning everything to us, we'd like to learn more about your experience and share this with our Quality Team, as this is not the experience we want for our Always Discreet community. When you have a moment, please give us a call to share more at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.