Thank you for taking the time to share this with us! Our products are designed with leak-free protection in mind, so we have many quality checks to ensure this happens. Always Discreet Heavy Long pads are designed to be surprisingly thin and discreet to provide the comfort you need with up to 100% leak-free protection. The unique absorbent core has two RapidDry layers that form boosted protection in the center of the pad, holding up to five times the average bladder leak, giving you extra protection when you need it most. These pads also feature side LeakGuards to help keep wetness away from the edges and prevent run-offs at the sides where unexpected leaks tend to happen. What you have described is not something we would expect, and we are sorry you experienced leakage. With your protection meaning everything to us, we'd like to learn more about your experience and share this with our Quality Team, as this is not the experience we want for our Always Discreet community. When you have a moment, please give us a call to share more at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We want you to feel fully protected and comfortable with Always Discreet Pads, Shirley, and we're sorry your recent purchase was less absorbent. We appreciate you letting us know how you feel and will share your feedback with our teams for consideration. Hearing from you helps us improve and ensure our products meet standards, and we'd like to discuss your experience further. Call us at 1-800-888-3115, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you.

Thank you for taking the time to share your feedback with us, Maria! We want to assure you that our products go through strict quality checks, allowing you leak-free moments to conquer the day. Always Discreet Plus pads are designed with a unique absorbent core that contains Absorbent Gel Material (AGM) for more absorbency than a Regular Always Discreet Heavy Long pad for our users who want a little more absorbency in their pad without having to wear a longer product. Always Discreet Plus Heavy Long pads have two RapidDry layers that form boosted protection in the center of the pad, which holds more than five times the average leak, giving you extra protection where you need it most. The special side LeakGuards help keep wetness away from the sides and prevent run-offs at the edges where most unexpected leaks tend to occur. We are sorry to hear that was not the case with your recent purchase. What you have described is not something we would expect, and we'd like to learn more about your experience and help you find the best product to meet your personal needs. When you have a moment, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.