Great product! Really solid and easy to put together. Great instructions and they even have videos to watch if you need it. Didn’t have any problems with holes lining up. Put together myself over span of two days with a little assistance from the wife when connecting the swings to the tower.

This swing set seems very sturdy and resistant to the elements. I found the assembly instructions to be very clear, simple and easy to understand. The only thing I feel it might need is better anchoring tie downs but I’ve found my own system that works well. I love that it’s made in the USA!

We had to get get some replacement parts for your Adventure Playset. Unfortunately COVID hit and the parts were held up in China for about a year. I worked with Heidi Marion who is one of your Customer Service Reps and she kept me updated of the progress of the shipment. She was awesome throughout this entire process. Many kudos to her!!!

It’s sturdy and fairly easy to put together. I did it by myself, a few hours a day, over a week. Kids love it. Some rusting here and there, but I’m pretty sure it will hold up for years to come. Kids love it. Customer service top notch. Missing few screws but they delivered quickly and friendly. A+++

My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

Sabrina made my request for rusted out parts a breeze. A reply email from the start took a while because of covid, and some of the replacement parts will take a while because of covid to arrive. Other than things out of there control my experience was great.

I'm still building the playset and needed help with a part that blew away in a wind storm. Other than a long wait time to get a person, the experience was great. The customer service agent was very helpful in finding the right part and getting it ordered.

We finished assembling the tower on 10/25, and less than 8 weeks later, we see many small areas of rust. We thought it would be at least a year before we would see this much deterioration, so we are very disappointed, especially at this price point. We live in south eastMI, where it is not especially humid, so this seems like a quality issue. We reached out to customer care, but even with replacement parts, we’d have to take apart and reassemble ourselves with the same issue resurfacing two months later - not worth our time and efforts. Very disappointed in the quality.

Really nice, solid playset. My three-year-old was ecstatic to see it and can’t get enough of it. We’ve had it up for 10 weeks and so far we haven’t noticed any rust or problems. The swings are especially smooth and quiet. It arrived in a giant crate, earlier than expected. All of the required parts and hardware were present and in good shape. The only tools I think I used were a socket wrench and a drill. Big thing to know; it is time consuming and a little painful to assemble. The instructions are 70 or 80 pages long. I think I spent close to 20 hours on it (I understand that is still probably less effort than needed to assemble a wooden set). But, I was working mostly alone. Also, try hard to resist over tightening the bolts. I wanted to make it really snug and tight. But, sometimes the pipes would bend slightly out of round. I called Lifetime on the phone before I purchased and got good advice on which set would suit my needs and some technical specifics that weren’t on the website. Plus, I was given a 10% military discount. Two thumbs up on the purchase experience so far.

I wasn't sure what to expect when ordering a metal play set but it was relatively straightforward to assemble. There were two steps where I needed a second person. One was getting the roof on top. The other involved two screws in the very center of the tower over and under the floor. My arms just aren't that long and I didn't feel like going inside for tape. The play set is rock solid. There were slight issues with leveling that were easily solved by sliding the slightly higher foot back and forth. Sometimes you had to dig a tiny bit under it so the dirt loosened by sliding had somewhere to go. I will say the plastic flooring for the tower was a bit confusing. No matter what I did, it would not sit the way it was supposed to. However, it was near a good stopping point for the day so I just left it until the next day and the problem solved itself. Sitting flat in the sun allowed the two plastic floors to interlock the way they were supposed to easily. I guess they were slightly warped from travel and needed to flatten out. The top of the slide had a bit of a similar problem with being curved while I was trying to screw it in. A day in the sun fixed that too. Also, the kids LOVE this thing. We put a sand box under the tower. They are always out climbing all over this thing. So are their friends. P.S. Don't put the steering wheel on until last. Getting the swing set bar on around that thing is a PITA.