Great product! Really solid and easy to put together. Great instructions and they even have videos to watch if you need it. Didn’t have any problems with holes lining up. Put together myself over span of two days with a little assistance from the wife when connecting the swings to the tower.

bought this a couple months ago because I was not convinced the wooden models in the same price range would hold up well. My son and I got it together over the course of three days (he's 11). The instructions were clear, as long as we paid close attention and didn't rush we didn't have issues. The slide and ladder ARE reversible, which was not clear from some other reviews. I was pleasantly surprised by this as I was able to fit it into our space better than expected. We needed some extra anchors and were able to order the correct anchors for the set in the number required direct from customer service. Very please over all.

My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

The playset is perfect -- installation was reasonably priced (would have been quickly installed had the weather not rained us out 3 times - but the installer was great with communication) -- and their customer service department was very efficient. I am super happy and my kids are enjoying it alot! Just wish I'd opted more a total of 4 swings to stop the arguments... :)

Sabrina made my request for rusted out parts a breeze. A reply email from the start took a while because of covid, and some of the replacement parts will take a while because of covid to arrive. Other than things out of there control my experience was great.

This a great play set for our children 1,4&6. The material is good quality and we set it up on the grass. We had to hire somebody to put it together which took 2 people over two days. It seemed too complicated for us, but we are not very handy. I think the kids will enjoy it for years to come. We also ordered a baby swing to replace the trapeze bar. The kids are very happy!

The instructions were well written--lots of visuals. The materials were organized really well so it was easy to put together. It still took us a few days just because there are so many steps. The materials are great quality. This is going to last years and years!

I'm still building the playset and needed help with a part that blew away in a wind storm. Other than a long wait time to get a person, the experience was great. The customer service agent was very helpful in finding the right part and getting it ordered.

I bought and received my Play-set about three weeks ago, and it was easy to assemble. The Lifetime Adventure Tower had easy to read instructions for assembling it. The Play-set more of all is great for the grandchildren, and everyone who has children will love it. GREAT!

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!