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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.5 out of 5 stars
stars387 ratings386 reviews
  1. 5 stars75% (292)
  2. 4 stars13% (50)
  3. 3 stars1% (5)
  4. 2 stars4% (14)
  5. 1 star7% (26)

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Showing 211-220 of 386 reviews
Dec 26, 2015
Papa
5 out of 5 stars review

Merry Christmas!

We bought this for the grandkids. I wasn't sure about it at first, but it was very well constructed and reasonably easy to assemble... you need two people, but one man can do most of it. Actually did a partial assembly at another location, the tower and swing support sections. Then hualed it in after dark and assembled completely to surprise the grandkids. Yes, we putthis up after dark, only took about three hours for Papa and Dad with mom holding a work light! Well worth the money, and the grandkids were stunned to see it sitting in the yard Christmas morning! Oh weather was unusually warm so we worked in shirt-sleeves to do this.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Aug 16, 2016
CYNTHIA6
5 out of 5 stars review

Great fun!!!!!

We bought this for my grandkids and they love it!!! They call it their tree house. They spend hours swinging and sliding. We also bought the kids a lifetime picnic table and they eat on it everyday!!! We love lifetime products they are strong and last without warping. We will always buy lifetime products!!!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
May 12, 2021
JDIR
1 out of 5 stars review

Every brace rusted out!

We just hit the 5 yr on this play set but we noticed last fall every brace under supporting the top section has completely rusted out. It is now unsafe for the grand kids to play on plus there is constantly pieces of rust falling off making it unsafe for them running around barefoot. I have not been able to get any help from the company, I would like new braces sent to us to replace them.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Apr 12, 2015
Momof5
5 out of 5 stars review

Amazing Play Set

We have had this play set for a year now. Our kids (and the neighborhood kids) all love playing on it. We compared this to the other play set available and picked this because there was no huge gap between the climbing wall and the play set floor for children to fall down. we also like the look of the play set and that it is different then all the others out there. Other reviews have complained about the top step of the ladder, Our 2 year old twins are small and have both never had a problem with climbing up. We have no complaints about this at all. Hands down the best purchase we have made for the kids. We had no problems with the installation. My husband and I put it together in a Saturday (I am not handy at all). We did put some things together ahead of time so it would go faster (the roof, the ladder, the rock walls...). As long as you read the instructions and make sure you have the right parts it goes smoothly. Our kids love it!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Mar 5, 2018
Amber
5 out of 5 stars review

Great customer service

I bought this for my daughter for Christmas in 2016. We noticed that one of the swing hooks was rusted. I emailed customer service, sent them a picture of it and they sent me a new one within a week. No problems at all and quick response. My daughter absolutely loves it!!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Jan 31, 2016
CharlliAnne
5 out of 5 stars review

We love this for all ages!!!

We have had this set since May 2014. I got it for my kids and grandkids. My 17 year old and her friends play on it. My 24 year old autistic sonenjoys his time on it as well. My 6 1/2 year old visually impaired (and short for her age) child loves it as well. She hasn't had any problems navigating the equipment since we did hand over hand to orient her. The 4 year old grandson has learned to move like a monkey at the zoo and we are shopping for a bucket infant/toddler swing for the 7 month old to start joining in the fun. Nothing takes the place of adult supervision and guidance. My oldest daughter and I put it together ourselves. It took a while since we had the help of my autistic son. It supports all sizes and needs of our household and even gives the teens (and adults) a place to get back in touch with their inner child. We bought this to accommodate his size as well as give room for the others to grow and play.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Aug 25, 2017
Aaron T
5 out of 5 stars review

Absolutely love this playset and this company!

I initially purchased and built this playset last summer for my son. He absolutely loved it, as did his mom and I. Unfortunately, over the course of the winter, we had some pretty bad winds one night and the playset was torn from its anchors and tossed across our yard. As a family, we were heartbroken having to tell our son that his swing set was gone, but after contacting Lifetime, they sent us an entirely new set under warranty. To say that we were impressed is an understatement. Needless to say, when I built this for a 2nd time, I double anchored every pole down so now I'm pretty sure it'll survive anything mother nature can throw at it. I would recommend purchasing the extra set of anchors if you live in wind prone areas as the playset only comes with 2. Overall, we could not be happier with this playset and company!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Lifetime Products

Great set up! Thanks for submitting a picture. Now we just need to replace those kid picnic tables with the ones Lifetime makes. You will love them and they are incredibly sturdy, backed by warranty.

Apr 14, 2021
bardebarbar
1 out of 5 stars review

LIFETIME needs a paint consultant and a testing lab. I can help.

The set was delivered to my home in Tampa, FL area on April 2, 2021. The photos above were taken on April 12th, 2021. Functionally, it is a great set. My daughter loves it and it pains me to know that it will not last. Rust is starting to present itself following ten (10) Days of exposure to the elements. The set was constructed approximately 8 miles from Tampa Bay so the set did not see any high salinity. The parts affected are DXI (x2) and DZV (x2). These pieces bolt through the tower floor and support the railing on the tower. When the parts were installed, the tabs on the bottom bent slightly. They are made of thing-gauge steel which can be difficult to coat due to the sharp edges. The coating used has very little flexibility casing it to crack as can be seen in the photos. There are also areas where the welds have pinholes which expose the substrate underneath. Many of the parts are made with weep holes. Possibly for draining during the coating process or to allow for draining during install. The concern is that these areas are uncounted and the set may rust from the inside out. Consumers: please be advised of the above issues. Unless this product is to be used indoors or in low-moisture environments you may have issues regarding longevity. Lifetime: Some of the problems can be engineered out. Other problems could be resolved with your choice of coatings manufacturer. I would be happy to provide you with a formal proposal to perform any performance testing from an accredited third party testing lab to assist with improving your products and helping them live up to the brand name "LIFETIME." In the meantime, please send re-designed parts for replacement: So far the list is as follows: DXF x1, DXO x2, and DXI x2. Perhaps have the fab shop weld a slightly more thick base

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Mar 20, 2017
Abraham
5 out of 5 stars review

Great product

We bought one of these sets last year for Christmas, thinking that our grandson who is 18 months old would have to wait a while to play on it, not a chance, he is already climbing and sliding like a pro. He has so much fun on it he doesn't want to leave when it's time to go home. We simply love it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Sep 6, 2023
Nitchy
1 out of 5 stars review

Rust

We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074