We just hit the 5 yr on this play set but we noticed last fall every brace under supporting the top section has completely rusted out. It is now unsafe for the grand kids to play on plus there is constantly pieces of rust falling off making it unsafe for them running around barefoot. I have not been able to get any help from the company, I would like new braces sent to us to replace them.

Playset came quickly, installation scheduled quickly. We had issues with the initial installation tech but LifeTime was GREAT at helping us rectify the issues and had everything fixed up for us very quickly. They were professional, extremely responsive and helpful. This set has already provided a TON of fun for kids ages 3-11.

After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!

My nieces and nephews LOVE the Lifetime Adventure Tower! they play on it basically every day. With such a wide variety of options, their imagination can run wild with countless hours they have played on it. Playing anything from pretend pirates, to just swinging, it is a very great product!

Took about 30 hours to put it together by myself. I had some issues but nothing that caused me to want to hire someone else to do the job. When I found that I was a few nuts and bolts short to finish the roof (my fault, not their's) I called them and they sent me the extra parts at no charge. Great customer service.

I bought this play set thinking metal would endure better than wood! I was sorely mistaken! The whole thing is rusting at all the critical joints making it beyond a safety hazard and the warranty conveniently does not cover rust! I live in Kansas so it isn’t even like we are an intensely humid climate or overly rainy. Magnificent waste of money and will NEVER purchase from the company again!

We have had this swingset for 2 years now (purchased in May 2014) and the kids love it. A 2 year old needs a little supervision going up the ladder because of the space between the rungs but this year he is almost 3 and gets up with no problem! When you compare the durability of this swingset to a wooden one I think this is a no brainer. My boys will love it for years to come. We also purchased the matching dome climber and would highly recommend that as well.

We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

We bought one of these sets last year for Christmas, thinking that our grandson who is 18 months old would have to wait a while to play on it, not a chance, he is already climbing and sliding like a pro. He has so much fun on it he doesn't want to leave when it's time to go home. We simply love it.

I purchased this swing set for my grandchild. Set up is a little bit tough.. because I forgot to balance my lawn floor. I have missing part . So I e mail to customer service. They responded me second day with confirm shipping info. Thank you ! My grandkids love the swing set!