There was a big white line coming across the middle of the cake. Had no choice but to take it or I would have no cake for the party

Cake was nothing like the picture ordered. Was only 1 sheet of water placed in the middle of the cake. I asked for white writing, I got red. And no shark fins on the side of the cake. The cake was prepaid when I had placed the order but I refused to take this cake. The cake decorators were gone for the day and the manager on duty assured me this is how it should look and and that the water decals aren't going to fit to cover the whole cake. I told her the decorator needs to rotate the water decal and put 2 of them side by side. I was in the store over 30 minutes arguing and basically telling them how to make the cake. She never apologized to me. I had to go back the next day to pickup 1 hour before the party started. Time which I didn't have. Wasted so much of my time and never a sorry or an offer to discount the cake. Horrible customer service on that managers part.

Very cute cake. My son loved it. Tasted great too!

Very nice cake for my birthday

The cake looked great, just what we ordered. Taste was very good and the price was very reasonable.

Beautiful cake for retirement!

Everyone loved the design & the taste!

I love this cake, it was delicious.

All parts to the cake rippers were not there and the frosting was messed up on one side

Cake was ready and delicious!