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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
428 ratings312 reviews
  1. 5 stars63% (269)
  2. 4 stars8% (36)
  3. 3 stars3% (14)
  4. 2 stars6% (25)
  5. 1 star20% (84)

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Showing 111-120 of 312 reviews
Oct 23, 2024
Reviewer name: Y Adams
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Look at this machine specially for parties

Love this machine however its ice collection area door doesn’t stay open as it doesn’t have any stabilizers to hold it open . Otherwise the unit is quiet and makes plenty of ice … the side tank makes it very convenient to use. You can see when you need more water . Enjoy!!!😊

Helpful?354GVIG69MP413904307668
Jan 14, 2026
Reviewer name: Nothappysquirrel
1 out of 5 stars
1 out of 5 stars review

Doesn’t last

I bought this in November of 2024. It has already given up. I took care of it, cleaned and descaled on scheduled according to the manual. Now it doesn’t make ice at all. It forever stays on that blue signal saying it needs water even when it’s full. I cleared the water lines and there’s no blockage. Apparently the pumps give out after a year to make people buy new machines

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We'd like to assist you with your Opal having a blue light indicator constantly. We recommend placing the Opal into Cleaning Mode using the switch located on the back of the appliance, then pressing the front Power button. Allow the Opal to run in this mode for approximately three minutes. During this time, if the pump is operating correctly, you will be able to see and hear water pumping through the unit. If water begins pumping, this confirms the pump is functioning properly, and you can switch the ice maker back to Ice Mode and resume ice production. However, if water does not begin pumping during this time, or if the Opal continues to display a blue light even though the pump appears to be working, we recommend calling our Opal team at 866-907-6718 for further assistance.

Dec 28, 2025
Reviewer name: mandajane
2 out of 5 stars
2 out of 5 stars review

HORRIBLE grinding noise!!

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

If you have not already done so, please follow the cleaning and sanitizing procedures listed in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf - We're confident this will help.

Dec 11, 2025
Reviewer name: Ta4al
5 out of 5 stars
5 out of 5 stars review

Doctor recommended me trying this.

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

Review from geappliances.com
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Dec 10, 2025
Reviewer name: llsumner
5 out of 5 stars
5 out of 5 stars review

Excellent ice production

[This review was collected as part of a promotion.] I have only owned for a short time, but WOW I'm in love. It seemed to take forever to do the initial set up. That is the only thing that took time. Ice production has been very timely. So much better than our last ice maker. My husband looked at me and said, "We should have bought this a long time ago." I agree.

Review from geappliances.com
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Dec 1, 2025
Reviewer name: GAYLA
2 out of 5 stars
2 out of 5 stars review

Worked great 1.1/2 years. Warranty useless!

I loved our ice maker until it quit after 1 1/2 years! I bought the additional warranty but it was useless! I've called several times, got the run around, been on hold…..still no positive response. Warranty company said check with manufacturer, manufacturer said their warranty is only 1 year. I've done everything they told me %26 when I turn it on, it makes ice for about an hour then water runs down inside back of machine, melting available ice! I do not recommend this product!

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Jan 24, 2026
Reviewer name: KEVIN
1 out of 5 stars
1 out of 5 stars review

total piece of junk!

do not waste your money on this piece of junk! GE can not make an ice make worth a dang. this makes a terrible noise while making ice it is unbearable. i am definitely returning it and getting another brand. this a junk! A photo wont due justice, i cant post a video i made of the noises this produces!

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Dec 29, 2025
Reviewer name: Derek
1 out of 5 stars
1 out of 5 stars review

0 for 2 - poor quality, poor GE customer support

Both ice makers made incredibly loud squealing noises on day one. Occasionally made ice, but more often than not, it only made noise. Tried using GE's recommended “solution” of cleaning with vinegar to descale my brand new ice maker. Look on YouTube and you will see so many videos about squealing GE ice makers. It is frustrating GE doesn't stand behind their product.

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Dec 17, 2025
Reviewer name: Brew
1 out of 5 stars
1 out of 5 stars review

Avoid at all costs,

Purchased one for my wife for Christmas, that one lasted 10 days before it had a horrible screeching sound. We returned that one and exchanged it for another. That one didn't even make it a day before it was making the same noise. We even did the cleaning cycle multiple times (on both new machines) and this didn't help either. We used triple filtered soft water, so very highly doubt the problem was lime buildup in 2 brand new machines. The 2nd one will be going back tomorrow when the store opens.

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Jan 3, 2026
Reviewer name: Cs
1 out of 5 stars
1 out of 5 stars review

This is a bad product, don't waste your time.

The first one worked for about a day, and literally came to a grinding halt. The replacement wouldn't even turn on. These machines are a terrible design and Im really surprised Sams Club is allowing them to be sold. Pay attention to the reviews, it isn't just a few bad apples, it is just an overall bad product. (The Opal customer service didn't even try to have me get it repaired, they told me to send it back within 30 seconds of the phone call)

Helpful?354GVIG69MP413904307668