We purchased this ice maker not even a year ago and it has already broke. Warranty covered it but we was told a new warranty will not be issued and this new machine will go off our old machine so it will expire in July. It broke before a year so I'm worried this $400 machine will become a paperweight before next year.

I had a First Build Opal ice maker that I bought 10 years ago. It quit working in May 2025. So i decided to buy another First Build - well they are now GE. So I took a chance. I bought it 6-13-25 and it started making the same screeching noise that my 10 year old did before it died. Not even 10 days old. I am sooooo disappointed.

There are days when I think that this GE Opal ice machine is the best thing in the kitchen. The other days I just love the convenience of fresh, easily available ice. The size of the ice pieces is perfect for drinks or going into a blender. I purchased the one with the side tank and it definitely was the right decision. It is easier to fill the side tank. I use distilled water The only downside to this machine is the monthly cleaning. After a few times, it becomes a smooth process and you will want clean ice! The machine will prompt you when it is time to clean I have already recommended to friends

I owned this and the cleaning went from once a month to every week within three months time. I do not recommend! You will be better off buy a self cleaning ice machine. You can find small industrial ones that works a whole lot better and can be cheaper.

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

Easy setup. You can leave it on all the time. Makes a nice night light. Very quiet during use.

Works better than I ever imagined.

This is just what we needed Love it

I absolutely love this ice maker!!!