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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4.1 out of 5 stars
stars335 ratings239 reviews
  1. 5 stars68% (229)
  2. 4 stars10% (33)
  3. 3 stars2% (8)
  4. 2 stars4% (15)
  5. 1 star15% (50)

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Showing 91-100 of 239 reviews
Dec 28, 2025
mandajane
2 out of 5 stars review

HORRIBLE grinding noise!!

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

If you have not already done so, please follow the cleaning and sanitizing procedures listed in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf - We're confident this will help.

Dec 11, 2025
Ta4al
5 out of 5 stars review

Doctor recommended me trying this.

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Dec 10, 2025
llsumner
5 out of 5 stars review

Excellent ice production

[This review was collected as part of a promotion.] I have only owned for a short time, but WOW I'm in love. It seemed to take forever to do the initial set up. That is the only thing that took time. Ice production has been very timely. So much better than our last ice maker. My husband looked at me and said, "We should have bought this a long time ago." I agree.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Dec 8, 2025
ses71
3 out of 5 stars review

Loudest ice maker of all time.

[This review was collected as part of a promotion.] While this ice maker generates good ice, it produces the most obnoxious and annoying sounds to the point my kid couldn't sleep through the night. I had to unplug it 2 days after I got it hooked up.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We recommend running a full cleaning/descaling and sanitizing cycle to resolve this issue. You can find the instructions for this starting on page 7 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--1jfWxVD5--/sucedrcowdih1xgqteu1.pdf. Please note, to ensure proper performance, we do recommend only using distilled water in your Opal.

Sep 20, 2025
Daljake
4 out of 5 stars review

Great Ice - many issues with design

[This review was collected as part of a promotion.] Love the ice but since this is the original model, there are several things that are really annoying. Mainly the seepage of liquid every time you open the bin. Also the spraying of water all over the ice (causing it to melt) every time you get any amount of ice from the bin. Requires constant wiping off of area around the icemaker every time you open the bin.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Jan 14, 2026
Nothappysquirrel
1 out of 5 stars review

Doesn’t last

I bought this in November of 2024. It has already given up. I took care of it, cleaned and descaled on scheduled according to the manual. Now it doesn’t make ice at all. It forever stays on that blue signal saying it needs water even when it’s full. I cleared the water lines and there’s no blockage. Apparently the pumps give out after a year to make people buy new machines

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We'd like to assist you with your Opal having a blue light indicator constantly. We recommend placing the Opal into Cleaning Mode using the switch located on the back of the appliance, then pressing the front Power button. Allow the Opal to run in this mode for approximately three minutes. During this time, if the pump is operating correctly, you will be able to see and hear water pumping through the unit. If water begins pumping, this confirms the pump is functioning properly, and you can switch the ice maker back to Ice Mode and resume ice production. However, if water does not begin pumping during this time, or if the Opal continues to display a blue light even though the pump appears to be working, we recommend calling our Opal team at 866-907-6718 for further assistance.

Dec 26, 2025
Shayne
5 out of 5 stars review

Ice-eating addicts, this is the machine for you!

I’ve been addicted to eating Sonic ice for almost 20 years. I think I’ve single-handedly kept them in business with my frequent purchases of cups and bags of ice. Well, my husband just got me this beautiful machine for Christmas and I am head over heels! It’s sleek, not loud, and most importantly, I can chew away on this soft ice all day every day without making a Sonic run. It’s identical (if not better??) than all the best, softest, most chewable ice I’ve ever found. If you are an ice-eating addict, this machine is for you!

Helpful?354GVIG69MP413904307668
Oct 3, 2025
KEBB
1 out of 5 stars review

Noisy when running even after descaling

[This review was collected as part of a promotion.] Horrible noise coming fro inside machine. Just found out this most be a known problem since I found many video's on YouTube about folks having the same issue. Very disappointed since this ice machine was not cheap.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We would like to assist you with this Opal icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

Oct 11, 2024
Lynn
1 out of 5 stars review

Terrible Product!

I owned this and the cleaning went from once a month to every week within three months time. I do not recommend! You will be better off buy a self cleaning ice machine. You can find small industrial ones that works a whole lot better and can be cheaper.

Helpful?354GVIG69MP413904307668
Oct 5, 2024
Harris
5 out of 5 stars review

There are days...

There are days when I think that this GE Opal ice machine is the best thing in the kitchen. The other days I just love the convenience of fresh, easily available ice. The size of the ice pieces is perfect for drinks or going into a blender. I purchased the one with the side tank and it definitely was the right decision. It is easier to fill the side tank. I use distilled water The only downside to this machine is the monthly cleaning. After a few times, it becomes a smooth process and you will want clean ice! The machine will prompt you when it is time to clean I have already recommended to friends

Helpful?354GVIG69MP413904307668