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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4 out of 5 stars
stars
383 ratings277 reviews
  1. 5 stars66% (251)
  2. 4 stars9% (35)
  3. 3 stars3% (11)
  4. 2 stars5% (20)
  5. 1 star17% (66)

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Showing 121-130 of 277 reviews
Dec 22, 2025
Reviewer name: ANDRE
1 out of 5 stars
1 out of 5 stars review

Absolute Trash - Do Not Purchase

I returned two of these terrible machines. They made ice right away and then started making horrible noises like it was going to explode. I returned it and got a replacement and it DID THE SAME EXACT THING. These machines are garbage.

Helpful?354GVIG69MP413904307668
Dec 11, 2025
Reviewer name: Ta4al
5 out of 5 stars
5 out of 5 stars review

Doctor recommended me trying this.

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Dec 10, 2025
Reviewer name: llsumner
5 out of 5 stars
5 out of 5 stars review

Excellent ice production

[This review was collected as part of a promotion.] I have only owned for a short time, but WOW I'm in love. It seemed to take forever to do the initial set up. That is the only thing that took time. Ice production has been very timely. So much better than our last ice maker. My husband looked at me and said, "We should have bought this a long time ago." I agree.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Sep 20, 2025
Reviewer name: Daljake
4 out of 5 stars
4 out of 5 stars review

Great Ice - many issues with design

[This review was collected as part of a promotion.] Love the ice but since this is the original model, there are several things that are really annoying. Mainly the seepage of liquid every time you open the bin. Also the spraying of water all over the ice (causing it to melt) every time you get any amount of ice from the bin. Requires constant wiping off of area around the icemaker every time you open the bin.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Nov 21, 2025
Reviewer name: JOCELYN
1 out of 5 stars
1 out of 5 stars review

Broke after only 2 full months of use.

I really loved this ice maker until it stopped working less than 3 months after purchasing it. It was working fine at first. We kept it clean and descaled. Recently, it just stopped making ice and kept saying we needed to add water even when the reservoir was full. We drained it, cleaned it again, refilled it and the same thing happened again. Apparently, others have had the same problem. So, we returned it. I will miss my nugget ice.

Helpful?354GVIG69MP413904307668
Dec 1, 2025
Reviewer name: GAYLA
2 out of 5 stars
2 out of 5 stars review

Worked great 1.1/2 years. Warranty useless!

I loved our ice maker until it quit after 1 1/2 years! I bought the additional warranty but it was useless! I've called several times, got the run around, been on hold…..still no positive response. Warranty company said check with manufacturer, manufacturer said their warranty is only 1 year. I've done everything they told me %26 when I turn it on, it makes ice for about an hour then water runs down inside back of machine, melting available ice! I do not recommend this product!

Helpful?354GVIG69MP413904307668
Nov 21, 2025
Reviewer name: RANDOLPH
1 out of 5 stars
1 out of 5 stars review

Worked 2 months

We love this icemaker, it was fast producing ice and the ice was perfect. After about a month, we got a low water indication and it stopped making ice. We drained and cleaned it and it started working again. Two weeks later and the same thing. Again I was able to resolve the issue. Now it is exactly 2 months old and it happened again, but this time I could not get it to work again. Sam's is excellent and is processing an exchange. We will get a replacement, but our confidence took a major hit. After reading about similar issues, I am concerned how this product is going to age. It is very expensive to fail after only two months and it seems to be happening to others.

Helpful?354GVIG69MP413904307668
Sep 1, 2025
Reviewer name: ElbaAl
5 out of 5 stars
5 out of 5 stars review

Opal Ice Maker

[This review was collected as part of a promotion.] Easy set up, fits perfectly on kitchen counter, does not take up too much space, ice is great and one batch will make enough for several drinks and once ice bin is set back in place it continues to make more. I just leave it on continuously. Great product!

Review from geappliances.com
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Dec 17, 2025
Reviewer name: Brew
1 out of 5 stars
1 out of 5 stars review

Avoid at all costs,

Purchased one for my wife for Christmas, that one lasted 10 days before it had a horrible screeching sound. We returned that one and exchanged it for another. That one didn't even make it a day before it was making the same noise. We even did the cleaning cycle multiple times (on both new machines) and this didn't help either. We used triple filtered soft water, so very highly doubt the problem was lime buildup in 2 brand new machines. The 2nd one will be going back tomorrow when the store opens.

Helpful?354GVIG69MP413904307668
Oct 3, 2025
Reviewer name: KEBB
1 out of 5 stars
1 out of 5 stars review

Noisy when running even after descaling

[This review was collected as part of a promotion.] Horrible noise coming fro inside machine. Just found out this most be a known problem since I found many video's on YouTube about folks having the same issue. Very disappointed since this ice machine was not cheap.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We would like to assist you with this Opal icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.