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Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop for
Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop
4.4 out of 5 stars
stars284 ratings223 reviews
  1. 5 stars72% (204)
  2. 4 stars13% (37)
  3. 3 stars5% (14)
  4. 2 stars4% (10)
  5. 1 star7% (19)
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Showing 71-80 of 223 reviews
May 5, 2021
Elizabeth
5 out of 5 stars review

Verified Purchase

Amazing Customer Service!!

The arm that extends the net higher broke and without hesitation and only 1 quick phone call to customer service, our replacement parts are already on the way!!! Great product but even greater service.

Review from lifetime.com
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Sep 15, 2020
Luke
5 out of 5 stars review

Verified Purchase

Great product and AMAZING service!

I purchased a 52" Portable basketball hoop and had a missing part. Rian in customer service was excellent and had the part shipped out immediately with no charge. Great quality products and great service!

Review from lifetime.com
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Jun 2, 2024
FamilyHoopMan
5 out of 5 stars review

Verified Purchase

Great hoop

Don't let your uncle hulk tighten these bolts! Snapped one, but a hardware store trip made everything work out. Read the directions all the way thru first! Some of the steps don't make sense until you read the next step. 10/10 recommended overall.

Review from walmart.com
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Mar 14, 2020
Nancy
5 out of 5 stars review

Verified Purchase

Perfect Customer Service

I needed a replacement part for my sons basketball hoop and am clearly out of my league. Trey knew exactly what I needed and made it incredibly simple!

Review from lifetime.com
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Jan 13, 2022
Rick
5 out of 5 stars review

Verified Purchase

Extremely helpful!

We lost parts to our basketball hoop whilst moving States in Australia. After contacting Lifetime they sent out the missing parts. Brilliant after sales service!

Review from lifetime.com
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Sep 12, 2019
Lisad
5 out of 5 stars review

Verified Purchase

Great customer service

The goal is a great product but I have been thoroughly impressed by customer service when we needed to order a replacement part due to a tree falling on the goal.

Review from lifetime.com
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Dec 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Overall quality of product!

I love my goal, it’s sturdy and it wasn’t so hard to put together. If I was able to get it together anybody can. I would recommend this goal to anyone!!

Review from lifetime.com
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Nov 15, 2019
Lee1234
5 out of 5 stars review

Verified Purchase

Best Customer Service Experience!!

I want to formally thank the customer service rep Darling Rosha for amazingly speedy and friendly service- I am very impressed with the service and will never forget how great they are- I give them 100 ⭐️ Stars!!!

Review from lifetime.com
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Dec 14, 2021
JRS1
5 out of 5 stars review

Verified Purchase

Customer service

In a world where every business is trying to nickel and dime you I was pleasantly surprised to have lifetime send me replacement bolts for free on a 3 year old item. Great product and amazing service. You made my day.

Review from lifetime.com
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Apr 7, 2020
Frank
5 out of 5 stars review

Verified Purchase

Help with Missing Part

Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404