I want to formally thank the customer service rep Darling Rosha for amazingly speedy and friendly service- I am very impressed with the service and will never forget how great they are- I give them 100 ⭐️ Stars!!!

The kids LOVE LOVE LOVE the product. They're always playing BBall w/ the neighborhood kids. As for Customer Service, I'm appreciative of the respectful, responsive and supportive Service.

I needed a replacement part for my sons basketball hoop and am clearly out of my league. Trey knew exactly what I needed and made it incredibly simple!

I was given this as a present for Christmas and when I opened it up we where missing some parts. Alyssa showed great customer service and great professionalism helping us out to finally be able to build are basketball hoop.

The goal is a great product but I have been thoroughly impressed by customer service when we needed to order a replacement part due to a tree falling on the goal.

My only complaint was pole 2 didn't slide in to pole 3 the way it was supposed to. This caused a couple extra hours of work to try to get it to fit. After a bunch of hammering and grinding i finally got it to fit, but not great.

This basketball hoop came with a broken backboard from the moment we opened the box.

I’m used to building things myself. I’m handy with tools but this was no easy task. I had to wait until a second person helped me out. Quality seems to be great. Instructions could be better. Read entire page before drilling or putting anything in. I made some mistakes because I was just following the pictures. READ ENTIRE PAGE. Read the small print.

Great product for price paid.

Our granddaughter is 8 ans can't wait to practice for her games