Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

Perfect addition to my family. It was pretty easy to assemble and my children love it. It also fits well in my garage, since I live in an apartment and can't leave it out it was a perfect option.

Kids love this basketball hoop! It is extremely sturdy. Easy to glide up or down. We used sand, which was difficult to pour in without a large funnel. We can't move it - it's incredibly heavy. ❤️❤️

My basketball rim was bent when the unit fell over in the wind. Vendla was extremely helpful, friendly, and professional. I wish all customer service people were like her. She was excellent

We had a small issue with our hoop, Lifetime replaced it free of charge and they shipped very fast. Amazing to see such great customer service. Higly suggest Lieftime products.

My kids and I have been loving this hoop for the past few years and it has held up tremendously, but I definitely love the brand after customer service helped me out by sending a replacement base cap for free.

The kids LOVE LOVE LOVE the product. They're always playing BBall w/ the neighborhood kids. As for Customer Service, I'm appreciative of the respectful, responsive and supportive Service.

Lifetime is great. I was setting up my son’s portable basketball hoop and accidentally overtightened some parts. They sent out replacement parts ASAP. Thanks Lifetime

I have to say I was thoroughly impressed with the quick response and shipment of missing pieces for my daughters basketball hoop! 2 calls and it was shipped!! Thank Goodness- now she has something to do!!!

I purchased this hoop for my kids because since the pandemic all the public parks have removed the rims. Totally satisfied with this hoop especially being built in the U.S.A.