The arm that extends the net higher broke and without hesitation and only 1 quick phone call to customer service, our replacement parts are already on the way!!! Great product but even greater service.

I purchased a 52" Portable basketball hoop and had a missing part. Rian in customer service was excellent and had the part shipped out immediately with no charge. Great quality products and great service!

Lifetime is great. I was setting up my son’s portable basketball hoop and accidentally overtightened some parts. They sent out replacement parts ASAP. Thanks Lifetime

I love my goal, it’s sturdy and it wasn’t so hard to put together. If I was able to get it together anybody can. I would recommend this goal to anyone!!

Easy to assemble. Easy to disassemble. Each piece really isn't that heavy. Only heavy when put together which it should be. Love how we can adjust the height to it for the taller kids.

The worst customer service I’ve ever experienced. Bought a hoop, received a defective part. Customer service screwed up sending the replacement part multiple times. Your company has wasted my time and I will never buy another product of yours again.

We had a small issue with our hoop, Lifetime replaced it free of charge and they shipped very fast. Amazing to see such great customer service. Higly suggest Lieftime products.

I needed a replacement part for my basketball hoop and they were quick to locate the part and send it! The customer service representative was very knowledgeable and friendly.

Solid, great value for the price. Instructions were good, but you should read through them first to help avoid mistakes (as is suggested). Kids love it, and I'm big fan. It's fun being able to get shots up again. Ball is life.

We purchased this item for our youngest son and we had a few issues during the assembly, so I emailed them and they were amazingly helpful with what we needed.