In a world where every business is trying to nickel and dime you I was pleasantly surprised to have lifetime send me replacement bolts for free on a 3 year old item. Great product and amazing service. You made my day.

I was given this as a present for Christmas and when I opened it up we where missing some parts. Alyssa showed great customer service and great professionalism helping us out to finally be able to build are basketball hoop.

Solid, great value for the price. Instructions were good, but you should read through them first to help avoid mistakes (as is suggested). Kids love it, and I'm big fan. It's fun being able to get shots up again. Ball is life.

I have to say I was thoroughly impressed with the quick response and shipment of missing pieces for my daughters basketball hoop! 2 calls and it was shipped!! Thank Goodness- now she has something to do!!!

Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

Definitely need 2 adults for assembly. Took us 3-4 hours to assemble, not counting filling the base with sand (another 1.5-2 hrs). Super sturdy once completed.

Put hoop together and the lever that raisand lowes hoop was broken. The hoop would not stay at the different heights that it was supposed to be able to stop at. The hoop was very expensive and cant even be raised at all. Not happy!

When assembling the main poles we misaligned the final pole and were unable to disconnect it. Lifetime was wonderful and are sending me a new set of poles AT NO COST. WONDERFUL SERVICE

Awesome company to be able to have replacement parts for products. I need a couple parts for basketball hoop, ordered them with no issues. I will recommend Lifetime products to others and will purchase them in future.

It is perfect for my boys 13 and 15 to shoot baskets in our driveway. It took 2 hours for 2 men to set up, and the best part is how easy it is to change the height of the backboard with a handle.