I purchased a 52" Portable basketball hoop and had a missing part. Rian in customer service was excellent and had the part shipped out immediately with no charge. Great quality products and great service!

I RECENTLY BOUGHT THE BASKETBALL HOOP AND IN PUTTING IT TOGETHER I NEEDED REPLACEMENT OF THE METAL POSTS. LIFETIME WAS VERY HELPFUL AND THEY IMMEDIATELY HONORED MY REQUEST TO SEND ME THE POSTS. EXCELLENT CUSTOMER SERVICE LIKE THIS IS OFTEN RARE.

Selected this basketball hoop after a fair amount of research. Assembled nicely, but was missing the trigger for adjustment. Customer Service Rep - Heidi was pleasant & professional. Part will be shipped out today.

Lifetime is great. I was setting up my son’s portable basketball hoop and accidentally overtightened some parts. They sent out replacement parts ASAP. Thanks Lifetime

The goal is a great product but I have been thoroughly impressed by customer service when we needed to order a replacement part due to a tree falling on the goal.

I love my goal, it’s sturdy and it wasn’t so hard to put together. If I was able to get it together anybody can. I would recommend this goal to anyone!!

Easy to assemble. Easy to disassemble. Each piece really isn't that heavy. Only heavy when put together which it should be. Love how we can adjust the height to it for the taller kids.

The worst customer service I’ve ever experienced. Bought a hoop, received a defective part. Customer service screwed up sending the replacement part multiple times. Your company has wasted my time and I will never buy another product of yours again.

We had a small issue with our hoop, Lifetime replaced it free of charge and they shipped very fast. Amazing to see such great customer service. Higly suggest Lieftime products.

I needed a replacement part for my basketball hoop and they were quick to locate the part and send it! The customer service representative was very knowledgeable and friendly.