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Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop for
Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop
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4.4 out of 5 stars
stars
290 ratings229 reviews
  1. 5 stars71% (206)
  2. 4 stars14% (40)
  3. 3 stars5% (14)
  4. 2 stars3% (10)
  5. 1 star7% (20)

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Showing 171-180 of 229 reviews
Mar 30, 2020
Reviewer name: Ivan 72
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent customer service

The best customer service!

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Jun 23, 2020
Reviewer name: Coach
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Warranty

Customer Service went above and beyond for me and sending us a part we needed to fix our basket.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Jul 21, 2021
Reviewer name: Jim V
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Kids use it daily. Very durable

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Dec 16, 2024
Reviewer name: Ankur
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Terrible!

Terrible quality and super hard to assemble. All material is of junk quality.

Review from walmart.com
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Jun 3, 2021
Reviewer name: Hill5
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great service

Bought for my grandchildren, they love basketball!

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
May 18, 2018
Reviewer name: Jack C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great basketball hoop

This is a good product that the kids love.

Helpful?6ZMIM5E56WQT13903915404
Apr 20, 2019
Reviewer name: K Richter
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great warranty specialist Heidi. Thank you!

Extremely please with the whole system.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Jul 29, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

It’s not a bad basketball goal

Holes in pole didn’t line up. Instructions weren’t that good. Had to drill own holes.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from Reviews

We're sorry you are having a hard time assembling this product. We do have a step by step video that can help you assemble this product. You can download the BILT App found here: https://biltapp.com/download-bilt/ this is a free app that can be downloaded on both App and Play Store. Once downloaded, on the search button, type the numbers 1197963 and the video will show up.

Nov 25, 2017
Reviewer name: Mikki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Christmas gift

Helpful?6ZMIM5E56WQT13903915404
Jan 22, 2020
Reviewer name: JC01
5 out of 5 stars
5 out of 5 stars review

Great Customer Service

I bought a basketball hoop for Christmas and the base was leaking water. I submitted a warranty claim and got a response right away. Randy did an awesome job emailing me the status of the claim. I received a new one. Thank you.....

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404