The product is great but the support from Lifetime is absolutely fantastic. I lost some parts, they sent replacements without cost. I needed a new in-ground system adaption - they knew exactly what I needed and I was able to buy it quickly. Thanks!

Just finished first game with the new Lifetime 54" Portable Basketball Goal. Just put it up and played a game on it. First impressions are this is an amazingly good buy for $300. A solid, obviously well built and seemly durable piece of equipment. Assembly is lengthy but instructions are very well done & walk step by step. Bags of parts are labeled for each section of the assembly process. Go slow. Pay very close attention Hard parts: 1) Getting axle thru base. After a couple of tries where it was not even close, I sliced the holes another 1/4" larger. That did it. Tip: If assembling alone, use a clamp with a jig as your second pair of hand push the axle into the second hole while banging it in. 2) If on grass do NOT fill base until its positioned. Wow this was a mistake! The wheels roll great on hard surface but sink into the ground and then there is no moving it. It was hard to get it up on plywood and walking it in plank by plank took a long time The 'base gel' sold elsewhere seems to work really well. I did not want to use sand. The base is extremely heavy and the goal is held solidly Can you assemble alone? Yes. But its not easy. Now that its up? Its fantastic. Solid. No more shake or wobble that you get at a public park's goal. The hoop is sturdy. The backboard is large and you can tell it has a steel frame. Very pleased and impressed with this purchase.

Purchased in Feb 1027 and our son loves it!! Was a little challenging putting together, but instructions were detailed enough for 2 people to easily put it together. In Oct 2017 the base developed a small leak which was a manufacturing defect. Customer Service reviewed the pictures sent and then sent a replacement without delay. What great customer service!! I wish more companies were this attentive to a customers needs..

I love this product! I've had it for almost 10 years and my children have grown up playing on this hoop all day everyday and every chance they get. It's been very helpful being able to change the height of the hoop so easily and really enjoy having dunk contests with kids in the neighborhood. I got this hoop when my kids were 4 and 0. Now one is turning 14 in a couple of days and my 9 year old also loves this hoop so much. We might get one for our patio

Very solid construction. Backboard is nice and big. Height adjustment works easily and smoothly. As to the comments about instructions, I disagree about them being "horrible". The instructions were actually quite clear and easy to follow. You need to pay attention to the pictures and diagrams (notice where screw holes are positioned prior to putting pieces together, etc.) and read all of the instructions in each step. If you do that, then you shouldn't have any issues. Just a few times where you need someone else to hold / help put big pieces together.

this system is a very high quality system that was fairly easy to set up and use. the only problem with it thats keeping it from being 5 stars for me is honestly the net isnt that great but besides that like i said it is a very good and hugh quality system

Net definitely takes some work to assemble - my son and I probably took 4 hours. But it went together well, and seems very tight and sturdy. We were missing one small bag of screws for the backboard frame, which, to be honest, I think we misplaced. Emailed company and they responded immediately sending me the screws no questions asked, free of charge. So far so good!

My three sons wanted a basketball hoop system for Christmas, and of course, Santa delivered! However, the Elves didn't put it together, so I spent the day assembling the basketball hoop system. My first impressions while unboxing was that the hardware was bagged for each step as you assembled the basketball hoop system. This was a huge plus as I followed the assembly instructions very closely putting this system together. Just make sure you take your time following the instruction closely, or you could be putting the pole assembly together the wrong way. I filled the base using 7 1/2 bags of 50 LB premium play sand (washed and dried), giving it a weight around 375 pounds. Make sure you have two adults to move it around, or you could injure your back trying moving it. Adding sand to the base made it heavier than using water, and it stands up to strong wind gusts. I taped a Ball jarring funnel with blue painter's tape to the filling neck of the base, adding the sand from a 5 gallon bucket with a planting shovel. I used a broom stick handle occasionally to make sure the sand got into all the nooks and crannies of the base. The instructions are good, but could be improved upon with better pictures/assembly instructions, especially for those that may not be so handy. I would recommend to Lifetime that with each basketball hoop model introduced, offer a detailed 15-20 minute Youtube video of how to assemble the unit. I installed the backboard padding using a compact drill and self tapping screws. This was easy for me, but some, may prove difficult if they do not have a drill. I would recommend that these holes in the backboard frame be drilled and tapped with threads so that the backboard padding could be installed easier using machine screws with a dab of Blue Loctite. Overall, This basketball hoop system is great value for the money!

Bought this in September but due to life, we just put it together after sitting in our garage in the box. Loved hearing the sound of the basketball hitting the pavement in our driveway but after less than 24hrs of "lite" use from myself and our 10yr old, the hoop will not stay up. It's like the adjustment piece came loose and won't catch, my husband tried tightening it and it will not stay up. So bummed, this was our son's birthday gift and not a cheap purchase for it to last for such a short amount of time :(

Everything about this unit is great except for the one moving part it has, the height adjustment mechanism. The height adjustment failed after just 3 weeks of use. While assembling it, (admittedly I'm an engineer) I noticed the plate that is supposed to hold the hoop in place was not sufficient and would likely fail because it was 1/2" smaller than it should be for it to really work well and the spring that is used to move the plate back and forth inside the handle was really week. Unfortunately, I was right!! Now the hoop cannot be locked in place at any height, it just goes all the way down with gravity. Totally disappointing after spending the many hours to put it together.