The instructions are the worst. The parts are not to scale and they refer to everything as ABC and ABJ but the parts don't have labels on them. The fit for the backboard is so tight that if you tighten all the parts as instructed prior to trying to attach you have to take everything back apart again. There isn't a single video on this website or all of Youtube to show if your using the wrong screws since, once again its label in three letter combinations that aren't on the parts. If this company had an simple 8 to 10 minute instruction video laying out the parts and how to fasten together it would be much better.

Very solid construction. Backboard is nice and big. Height adjustment works easily and smoothly. As to the comments about instructions, I disagree about them being "horrible". The instructions were actually quite clear and easy to follow. You need to pay attention to the pictures and diagrams (notice where screw holes are positioned prior to putting pieces together, etc.) and read all of the instructions in each step. If you do that, then you shouldn't have any issues. Just a few times where you need someone else to hold / help put big pieces together.

Hi I just bought this system and tomorrow I want to assemble it but the directions are pretty intense and I was wondering did lifetime ever get around to updating a video for customers to help put the LIFETIME ADJUSTABLE PORTABLE BASKETBALL HOOP (50-INCH POLYCARBONATE) Model: 71566 together becouse the instructions are not that good and confusing. But the hoop set up looks amazing and I just want to put it together for my kids without missing a step or using the wrong screws or something and have to take it all apart again. Thank you and I’ll be waiting for your res once and hopefully some good news. Please email me back thanx

The product is great but the support from Lifetime is absolutely fantastic. I lost some parts, they sent replacements without cost. I needed a new in-ground system adaption - they knew exactly what I needed and I was able to buy it quickly. Thanks!

[This review was collected as part of a promotion.] We got this for our kids for Christmas. They have loved it. They are outside almost everyday. We filled the base with water. I have been a little nervous during some big wind storms that it would fall over and break but it hasn't even moved. I have been impressed with how sturdy it is. I also like that it is easy to move the hoop up and down. I would highly recommend this product.

It took forever and a half for us to decipher the directions and how to put the pieces together. We called/ chatted for help several times and had to invite friends over to help assemble it. Please work on clarifying directions so that it does not take so long. That said, the assembled product is great to use.

Purchased in Feb 1027 and our son loves it!! Was a little challenging putting together, but instructions were detailed enough for 2 people to easily put it together. In Oct 2017 the base developed a small leak which was a manufacturing defect. Customer Service reviewed the pictures sent and then sent a replacement without delay. What great customer service!! I wish more companies were this attentive to a customers needs..

This Lifetime basketball hoop is just awful. About one hour into the assembly of the first hoop I bought, a part broke. I returned the entire hoop to the store and picked up a second hoop. Two hours into the assembly of that hoop, I found that a part was missing. Headed back to the store for the third time in three days to see if I can open a box and get the one part I’m missing. Please consider another brand when looking for a basketball hoop.

purchased in 2016, 7 years ago. Durable base. Overall good product. READ THE INSTRUCTIONS!!! Unfortunately a very strong wind blew it over a few times when at 10 foot height. Make sure to add all the sand you can until the base is full. Now I have to purchase a new rim because its shaped like an egg, sort of like playing at the state fair, cant make a shot lol

I bought this for my son and his friends who use it all the rime. They only issue we've experienced is that water doesn't work. They boys seem to be able to knock it down so I filled the base with sand and it works wonderfully. I would recommend this product to any family but would suggest the use of sand instead of water.