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Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop for
Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop
4.4 out of 5 stars
stars
289 ratings228 reviews
  1. 5 stars71% (206)
  2. 4 stars13% (39)
  3. 3 stars5% (14)
  4. 2 stars3% (10)
  5. 1 star7% (20)

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Showing 121-130 of 228 reviews
Jun 22, 2020
Reviewer name: gdiana
1 out of 5 stars
1 out of 5 stars review

Poorly made.

I bought this about a month ago now, and my kids love playing with it. However, I'm not sure how long it will last. We purchased this and then assembled it the same day. While assembling it we found that the base is extremely flimsy. We worried if and how long it will actually support the pole and hoop. We figured that perhaps once it was filled it would work better but it did not. When we stood it upright, the base cracked! While we were filling it, we noticed that it was already broken and had additional holes in it where the water leaked out. It is not sealed tight! So now in order to use this basketball hoop, we have to keep a bag of sand on top of it to keep it from falling over and I'm not sure how long it will last. I only keep it up because my kids love it so.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from reviews

Oh no! We're so sorry to hear that your base came damaged. Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

May 7, 2020
Reviewer name: Slikster99
4 out of 5 stars
4 out of 5 stars review

Is there a video on how to put lifetime50 inch portable adjustable basketball hoop together

Hi I just bought this system and tomorrow I want to assemble it but the directions are pretty intense and I was wondering did lifetime ever get around to updating a video for customers to help put the LIFETIME ADJUSTABLE PORTABLE BASKETBALL HOOP (50-INCH POLYCARBONATE) Model: 71566 together becouse the instructions are not that good and confusing. But the hoop set up looks amazing and I just want to put it together for my kids without missing a step or using the wrong screws or something and have to take it all apart again. Thank you and I’ll be waiting for your res once and hopefully some good news. Please email me back thanx

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from reviews

This is the closest video for this system. Here's the link https://youtu.be/blYd6wJG96Y. This video was sectioned off into parts. All the parts are found in the description box. Go check it out!

Apr 21, 2017
Reviewer name: Kenn
3 out of 5 stars
3 out of 5 stars review

Nice goal; Instructions could be better

I'm very handy, but during assembly, I got confused twice. One confusion resulted in having to undo and redo assembling quite a bit because I got the poll backwards with the rim hanging over the base. Oops! The problem could have been easily avoided with a change in the picture in section 2.2 where you connect the poll to the base. It does say "with the lip...," but a better picture (even with the lip identified) would have helped. Another section is clearly wrong. In section 6.1, the "Right Frame Pad (BAB)" is clearly pictured differently than the Right Frame Pad under "Parts Required." In the picture in Section 6.1, Left and Right are reversed. As a final comment, the self-drilling screws are very hard to install with a rechargeable, battery drill. A corded drill would be much better.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from Reviews

Thanks for the feedback! These suggestions have been sent to our assembly experts so we can improve our instructions.

Feb 11, 2016
Reviewer name: MrGilmore
3 out of 5 stars
3 out of 5 stars review

Great Hoops... for indoors

I work at a school. We purchased 4 of these hoops. We have 2 inside and 2 outside. They all get LOTS of use. The ones inside have held up wonderfully. Unfortunately, filling the bases with water did not provide enough support to keep the hoops on the ground with the heavy winds we get in the Colorado foothills. The wind has blown them over several times destroying the rims. We are getting new rims and filling the bases with sand. Hopefully, that will help.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Jul 6, 2015
Reviewer name: Dank
5 out of 5 stars
5 out of 5 stars review

Durability ....

I bought this item in Oct 2010, my wife and I put it together w/o any major problems. My kids now 9 and 12 have used it endlessly with all their friends and it has held up prefectly. (Knock on wood). I am now putting this system into the ground using the extension and ground sleeve I bought from Lifetime. -- I highly recomend this product.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Apr 14, 2023
Reviewer name: Drew
5 out of 5 stars
5 out of 5 stars review

Fill the base all the way

purchased in 2016, 7 years ago. Durable base. Overall good product. READ THE INSTRUCTIONS!!! Unfortunately a very strong wind blew it over a few times when at 10 foot height. Make sure to add all the sand you can until the base is full. Now I have to purchase a new rim because its shaped like an egg, sort of like playing at the state fair, cant make a shot lol

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Jan 23, 2018
Reviewer name: Baller
3 out of 5 stars
3 out of 5 stars review

Great product but very difficult to put together

It took forever and a half for us to decipher the directions and how to put the pieces together. We called/ chatted for help several times and had to invite friends over to help assemble it. Please work on clarifying directions so that it does not take so long. That said, the assembled product is great to use.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from Reviews

Thanks for the feedback. Our instructions are a work in progress. Do you have specific section for this model that you struggled with? If you can shoot me and email with details I will be happy to pass them along to our tech writers so we can make improvements. reviews@lifetime.com

Dec 15, 2017
Reviewer name: Canada1
5 out of 5 stars
5 out of 5 stars review

Great net

Net definitely takes some work to assemble - my son and I probably took 4 hours. But it went together well, and seems very tight and sturdy. We were missing one small bag of screws for the backboard frame, which, to be honest, I think we misplaced. Emailed company and they responded immediately sending me the screws no questions asked, free of charge. So far so good!

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
Feb 26, 2023
Reviewer name: YadavMan2009
5 out of 5 stars
5 out of 5 stars review

Awesome Hoop - Must Buy

I love this product! I've had it for almost 10 years and my children have grown up playing on this hoop all day everyday and every chance they get. It's been very helpful being able to change the height of the hoop so easily and really enjoy having dunk contests with kids in the neighborhood. I got this hoop when my kids were 4 and 0. Now one is turning 14 in a couple of days and my 9 year old also loves this hoop so much. We might get one for our patio

Review from lifetime.com
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Jun 12, 2018
Reviewer name: PatrickD
1 out of 5 stars
1 out of 5 stars review

Height adjustment failure

Everything about this unit is great except for the one moving part it has, the height adjustment mechanism. The height adjustment failed after just 3 weeks of use. While assembling it, (admittedly I'm an engineer) I noticed the plate that is supposed to hold the hoop in place was not sufficient and would likely fail because it was 1/2" smaller than it should be for it to really work well and the spring that is used to move the plate back and forth inside the handle was really week. Unfortunately, I was right!! Now the hoop cannot be locked in place at any height, it just goes all the way down with gravity. Totally disappointing after spending the many hours to put it together.

Review from lifetime.com
Helpful?6ZMIM5E56WQT13903915404
reply from Reviews

It's possible you received a defective part, and we would be happy to take a look at it! We have a great Customer Service Team that can help you fix this problem. I'll forward your information to them. In the meantime, you can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.