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Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop for
Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop
4.4 out of 5 stars
stars
290 ratings229 reviews
  1. 5 stars71% (206)
  2. 4 stars14% (40)
  3. 3 stars5% (14)
  4. 2 stars3% (10)
  5. 1 star7% (20)

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Showing 111-120 of 229 reviews
Jun 26, 2019
Reviewer name: RBK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well built

This is the 2nd goal that I have purchased. Built to last. Easy to assemble with a helper. Grandson loves it.

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Apr 2, 2018
Reviewer name: Papa05
5 out of 5 stars
5 out of 5 stars review

Great Value!

Bought this ffor when grandkids visit and happy I did. The goal is very easy to adjust up and down so all sizes of kids can enjoy playing! The box came with incorrect part but I called customer service and Ryan sent the correct part that day-great service and concern for customer satisfaction! Recommend Highly!

Review from lifetime.com
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Dec 29, 2017
Reviewer name: Berry
5 out of 5 stars
5 out of 5 stars review

Great value!

My three sons wanted a basketball hoop system for Christmas, and of course, Santa delivered! However, the Elves didn't put it together, so I spent the day assembling the basketball hoop system. My first impressions while unboxing was that the hardware was bagged for each step as you assembled the basketball hoop system. This was a huge plus as I followed the assembly instructions very closely putting this system together. Just make sure you take your time following the instruction closely, or you could be putting the pole assembly together the wrong way. I filled the base using 7 1/2 bags of 50 LB premium play sand (washed and dried), giving it a weight around 375 pounds. Make sure you have two adults to move it around, or you could injure your back trying moving it. Adding sand to the base made it heavier than using water, and it stands up to strong wind gusts. I taped a Ball jarring funnel with blue painter's tape to the filling neck of the base, adding the sand from a 5 gallon bucket with a planting shovel. I used a broom stick handle occasionally to make sure the sand got into all the nooks and crannies of the base. The instructions are good, but could be improved upon with better pictures/assembly instructions, especially for those that may not be so handy. I would recommend to Lifetime that with each basketball hoop model introduced, offer a detailed 15-20 minute Youtube video of how to assemble the unit. I installed the backboard padding using a compact drill and self tapping screws. This was easy for me, but some, may prove difficult if they do not have a drill. I would recommend that these holes in the backboard frame be drilled and tapped with threads so that the backboard padding could be installed easier using machine screws with a dab of Blue Loctite. Overall, This basketball hoop system is great value for the money!

Review from lifetime.com
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Dec 25, 2014
Reviewer name: shakes3100
2 out of 5 stars
2 out of 5 stars review

Terrible instructions

The instructions are the worst. The parts are not to scale and they refer to everything as ABC and ABJ but the parts don't have labels on them. The fit for the backboard is so tight that if you tighten all the parts as instructed prior to trying to attach you have to take everything back apart again. There isn't a single video on this website or all of Youtube to show if your using the wrong screws since, once again its label in three letter combinations that aren't on the parts. If this company had an simple 8 to 10 minute instruction video laying out the parts and how to fasten together it would be much better.

Review from lifetime.com
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reply from Customer Service

Thank you for the suggestion. We are working on getting instructional videos up on our YouTube channel to provide help for those struggling with assembly. We do have basketball help available now. https://www.youtube.com/watch?v=Z8r8eoXUVNo

Sep 26, 2020
Reviewer name: Karl
5 out of 5 stars
5 out of 5 stars review

Very sturdy. Easy to adjust height. Great fun

Just finished first game with the new Lifetime 54" Portable Basketball Goal. Just put it up and played a game on it. First impressions are this is an amazingly good buy for $300. A solid, obviously well built and seemly durable piece of equipment. Assembly is lengthy but instructions are very well done & walk step by step. Bags of parts are labeled for each section of the assembly process. Go slow. Pay very close attention Hard parts: 1) Getting axle thru base. After a couple of tries where it was not even close, I sliced the holes another 1/4" larger. That did it. Tip: If assembling alone, use a clamp with a jig as your second pair of hand push the axle into the second hole while banging it in. 2) If on grass do NOT fill base until its positioned. Wow this was a mistake! The wheels roll great on hard surface but sink into the ground and then there is no moving it. It was hard to get it up on plywood and walking it in plank by plank took a long time The 'base gel' sold elsewhere seems to work really well. I did not want to use sand. The base is extremely heavy and the goal is held solidly Can you assemble alone? Yes. But its not easy. Now that its up? Its fantastic. Solid. No more shake or wobble that you get at a public park's goal. The hoop is sturdy. The backboard is large and you can tell it has a steel frame. Very pleased and impressed with this purchase.

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Sep 26, 2020
Reviewer name: Karl
5 out of 5 stars
5 out of 5 stars review

Very sturdy. Easy to adjust height. Great fun

Just put it up and played a game on it. First impressions are this is an amazingly good buy. A solid, obviously well built and seemly durable piece of equipment. Assembly is lengthy but instructions are very well done & walk step by step. Bags of parts are labeled for each section of the assembly process. Go slow. Pay very close attention Hard parts: 1) Getting axle thru base. After a couple of tries where it was not even close, I sliced the holes another 1/4" larger. That did it. Tip: If assembling alone, use a clamp with a jig as your second pair of hand push the axle into the second hole while banging it in. 2) If on grass do NOT fill base until its positioned. Wow this was a mistake! The wheels roll great on hard surface but sink into the ground and then there is no moving it. It was hard to get it up on plywood and walking it in plank by plank took a long time The 'base gel' sold elsewhere seems to work really well. I did not want to use sand. The base is extremely heavy and the goal is held solidly Can you assemble alone? Yes. But its not easy. Now that its up? Its fantastic. Solid. No more shake or wobble that you get at a public park's goal. The hoop is sturdy. The backboard is large and you can tell it has a steel frame. Very pleased and impressed with this purchase.

Review from lifetime.com
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Jun 22, 2020
Reviewer name: gdiana
1 out of 5 stars
1 out of 5 stars review

Poorly made.

I bought this about a month ago now, and my kids love playing with it. However, I'm not sure how long it will last. We purchased this and then assembled it the same day. While assembling it we found that the base is extremely flimsy. We worried if and how long it will actually support the pole and hoop. We figured that perhaps once it was filled it would work better but it did not. When we stood it upright, the base cracked! While we were filling it, we noticed that it was already broken and had additional holes in it where the water leaked out. It is not sealed tight! So now in order to use this basketball hoop, we have to keep a bag of sand on top of it to keep it from falling over and I'm not sure how long it will last. I only keep it up because my kids love it so.

Review from lifetime.com
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reply from reviews

Oh no! We're so sorry to hear that your base came damaged. Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Apr 21, 2017
Reviewer name: Kenn
3 out of 5 stars
3 out of 5 stars review

Nice goal; Instructions could be better

I'm very handy, but during assembly, I got confused twice. One confusion resulted in having to undo and redo assembling quite a bit because I got the poll backwards with the rim hanging over the base. Oops! The problem could have been easily avoided with a change in the picture in section 2.2 where you connect the poll to the base. It does say "with the lip...," but a better picture (even with the lip identified) would have helped. Another section is clearly wrong. In section 6.1, the "Right Frame Pad (BAB)" is clearly pictured differently than the Right Frame Pad under "Parts Required." In the picture in Section 6.1, Left and Right are reversed. As a final comment, the self-drilling screws are very hard to install with a rechargeable, battery drill. A corded drill would be much better.

Review from lifetime.com
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reply from Reviews

Thanks for the feedback! These suggestions have been sent to our assembly experts so we can improve our instructions.

May 18, 2018
Reviewer name: Kara
5 out of 5 stars
5 out of 5 stars review

Great customer service

[This review was collected as part of a promotion.] I bought the Action Grip Portable Basketball System. During the assembly we needed a replacement bolt. I called the company (800 # listed on the front of the assembly instructions - genius!). It was easy to get through to a live person and they were happy to send a replacement part free of charge and it came in a few days (sooner than they told me it would). Also once we put it up we found a few untied knots in the net that we couldn't retie. I called CS again and same story - happy tos send a replacement net at no charge. Lastly the product was reasonably priced and very good quality.

Review from lifetime.com
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Jun 26, 2020
Reviewer name: Chrisgamer
4 out of 5 stars
4 out of 5 stars review

great product

this system is a very high quality system that was fairly easy to set up and use. the only problem with it thats keeping it from being 5 stars for me is honestly the net isnt that great but besides that like i said it is a very good and hugh quality system

Review from lifetime.com
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