Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop

Customer reviews for Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop for

Lifetime 54" Polycarbonate Adjustable Portable Basketball Hoop

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4.4 out of 5 stars

stars284 ratings223 reviews

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Showing 101-110 of 223 reviews

Mar 24, 2020

Shawn

5 out of 5 stars review

Verified Purchase

Awesome customer service

I bought a portable basket ball hoop that was missing a couple parts. I emailed Emily about the parts and she has been great on getting them to me.

Review from lifetime.com

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Feb 6, 2021

Deborah

5 out of 5 stars review

Verified Purchase

Best on market!

This is the best basketball hoop on the market in my opinion. It’s built with quality and should last a lifetime pun intended:)

Review from lifetime.com

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Apr 6, 2019

mart

5 out of 5 stars review

Verified Purchase

Easily adjustable. Good directions. Prompt and courteous service when I had to replace a broken part.

Time consuming to assemble and you do need help on a few of the steps. Great directions, sturdy construction, easy to adjust height.

Review from lifetime.com

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Mar 1, 2026

Stuck

1 out of 5 stars review

Screw broke during assembly

A screw broke during assembly and now I can’t unscrew the other piece so I’m stuck. Was excited to use the hoop. Hopefully customer service can assist me during the week.

Review from lifetime.com

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reply from Reviews

We are sorry that you have not had a good experience with the assembly and you had a screw that broke. With pictures, our customer service team can either tell you how to get the part out or they'd be able to get you some replacement parts. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).

Aug 23, 2025

Islandgirl1

4 out of 5 stars review

Sturdy hoop with easily adjustable arm

We bought the hoop for our kids to shoot around in the driveway. It's super sturdy and the larger backboard helps avoid too many stray balls. With the kids being different heights the easy to use action grip handle to adjust hoops height is brilliant. Only improvement I would suggest is providing better assembly instructions.

Review from lifetime.com

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May 28, 2021

Shay

5 out of 5 stars review

Verified Purchase

Great basketball pole with height adjustment

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Jun 3, 2021

Hill5

5 out of 5 stars review

Verified Purchase

Great service

Bought for my grandchildren, they love basketball!

Review from lifetime.com

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Apr 13, 2018

Awnking

5 out of 5 stars review

Verified Purchase

Let's Shoot Some HOOPS!

The first time purchasing a portable basketball goal. Easy assembly and good quality.

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Jul 29, 2020

Anonymous

2 out of 5 stars review

Verified Purchase

It’s not a bad basketball goal

Holes in pole didn’t line up. Instructions weren’t that good. Had to drill own holes.

Review from lifetime.com

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reply from Reviews

We're sorry you are having a hard time assembling this product. We do have a step by step video that can help you assemble this product. You can download the BILT App found here: https://biltapp.com/download-bilt/ this is a free app that can be downloaded on both App and Play Store. Once downloaded, on the search button, type the numbers 1197963 and the video will show up.

Nov 5, 2019

MIAd

5 out of 5 stars review

Verified Purchase

Great Product

My Granddaughter was thrilled to death after getting her basketball Backstop

Review from lifetime.com

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