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Customer reviews for TCL 55" Class Q6 Series QLED Smart TV for
TCL 55" Class Q6 Series QLED Smart TV
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4.5 out of 5 stars
stars
91 ratings51 reviews
  1. 5 stars81% (74)
  2. 4 stars5% (5)
  3. 3 stars2% (2)
  4. 2 stars3% (3)
  5. 1 star8% (7)

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Showing 1-10 of 51 reviews
Jan 27, 2026
Reviewer name: Originalname
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good TV great value

It was unbeatable at this price, much worse TVs were selling for more. Good clarity and brightness easy to mount. Google operating system is superior to Roku

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reply from TCL Expert

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Feb 7, 2026
Reviewer name: KMT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent tv

We were looking for an inexpensive TV for the basement bedroom. This TCL more than fit our expectations. Great picture easy to use and a 3 year warranty all at an amazing price

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reply from TCL Expert

Hi KMT, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Oct 23, 2025
Reviewer name: Tj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TCLove it

I want another one, but I don't know what to do with my Sony. Really impressed with the TCL excellent picture and sound!

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reply from TCL Expert

Hi Tj, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

Jan 28, 2026
Reviewer name: Stewy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

More BANG for the buck!

Well worth the money. Set up somewhat complicated for an old man but I managed. Great picture and price.

Helpful?0YP89SA7E96213903557725
reply from TCL Expert

Hi Stewy, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Sara TCL Customer Support

Jul 18, 2025
Reviewer name: CCTRUSTSINHIM
2 out of 5 stars
2 out of 5 stars review

Disappointed

Extremely disappointed in the picture quality, I feel like Im watching an old low budget movie. It also will not connect to our phones. And that is why I'm returning.

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reply from TCL Expert

Hi CCTRUSTSINHIM, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support

Feb 1, 2025
Reviewer name: Rick
2 out of 5 stars
2 out of 5 stars review

For normal use it's okay but for 4k videos its not

It cant play 4k video on you tube. It freezes so many times. It not Because internet speed. Its due to its processing capacity. I think I will either go for samsung or sony. So atleast they will not freeze while playing 4k videos.

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reply from TCL Expert

Hi Rick,Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Sep 30, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Warranty scam

Purchased this television over a holiday weekend sale. The tv stopped working. Filed a claim with the manufacturer since it's under warranty. They say it's dire to be replaced but they have no more of these units and would send a refund. Well, I bought it on sale and televisions have increased in price so this solution is not ok. They claim there is no other television similar they can send. However, Sam's Club STILL HAS THIS TV IN STOCK! Do NOT recommend buying. Warranty means nothing if they won't fix or replace it. This television is now more than double what I paid for it 9 months ago.

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reply from TCL Expert

Hello, Thank you for sharing your experience, and we're sorry to hear about the issue with your TV and the frustration surrounding the warranty resolution. We understand your concern, especially when the product was purchased at a promotional price and the current replacement cost is significantly higher. While warranty claims are evaluated based on product availability and warranty terms at the time of service, we recognize how disappointing this situation can be when you're hoping for a direct replacement. We appreciate you taking the time to provide your feedback regarding the warranty process and your experience. Comments like yours help us better understand customer concerns and improve the support experience. Thank you, Sara TCL Customer Support

Aug 14, 2025
Reviewer name: CCTRUSTSINHIM
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not at all happy returned!

Not a good picture at all felt like I was watching an old cheap movie. Couldnt screen share from my phone either! Useless returned!!

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reply from TCL Expert

Hi CCTRUSTSINHIM, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support

Nov 23, 2024
Reviewer name: Don
1 out of 5 stars
1 out of 5 stars review

Audio issues

Have has the TV for one week now. The audio clips, sometimes more than others. Software and firmware updated during setup. Have tried numerous adjustments and settings. Nothing has alleviated the issue. Emailed TCL 3 days ago and have not heard back from them. Has made watching TV irritating instead of enjoyable. Planning on returning TV and looking at a different manufacturer. Old Visio was rock solid compared to this.

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reply from TCL Expert

Hi Don, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Jan 12, 2025
Reviewer name: Toby
1 out of 5 stars
1 out of 5 stars review

Don't Buy

The TV worked well for the first four months, but then the display started showing green bars moving up and down unexpectedly. I contacted customer service to address the issue, but the experience was disappointing. I was told that the display must have been damaged by me, which voided the warranty, even though the TV is wall mounted and I handled the TV carefully and it had no visible damage. The lack of support and refusal to honor the warranty were frustrating, especially given the cost of $300. I would not recommend this TV based on my experience. Improved customer service and clearer warranty policies would go a long way toward addressing such issues.

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reply from TCL Expert

Hi Toby,Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit www.tcl.com/us/en/warranty/tv-warranty to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!Thank you,SaraTCL Customer Support